Can't Transfer from phone to phone. 2

[Romeo0ttis]

Calls come into VM PRO then go into a que after call is answered if someone tries to transfer after 2 digits call does not go. Any help would be great. The extensions are 3 digit.

 

[joe2938]

post your call flow (mdb file) from voice mail pro so we can take a peek

 

[joe2938]

if I had to guess I would wager that under the specific tab on the transfer menu you have no $key for the transfer action

 

[amriddle01]

Not programmed correctly indeed

 

[Romeo0ttis]

It will not even allow regular intercom calls from extension to extension.

 

[amriddle01]

Really poorly prgrammed then

 

[joe2938]

Like I said any transfer action from voice mail pro under the specific tab on the transfer action has to have a $key or it will not transfer

 

[amriddle01]

And the action before it programmed accordingly

 

[joe2938]

do you know how to post your call flows?

 

[Romeo0ttis]

Thanks guys for the help.

 

[joe2938]

did you fix it yet?

 

[Romeo0ttis]

I have to change it in the VM Pro but the save and go live tab is not lighting up. (Inherited system)

 

[amriddle01]

You're offline, you need to login

 

[joe2938]

good point

 

[critchey]

This post made my day I think I laughed out loud about 3 times while reading it.

The truth is just an excuse for lack of imagination.

 

[intrigrant]

It makes me sad, if a customer have to let a engineer like that working on his system and pay good money for that.
No offence to the poster but a engineer should really know his stuff.