Can't transfer a incoming ISIG transferred call

[4wireguy]

Thanks in advance. I have a CS100M MG 4.5. Call flow looks like this: incoming DID call to ACD NCFW to CP; CP transfers to 6604 (NIT1) which is steered across PRI (ISIG) to Amtelco and operator; operator transfer to ACD NCFW to CP; CP transfer to 2616 or 3904. At arrival of the call it can not be transferred, held, or conferenced. In about 30 seconds it can be. We have swapped conference/TDS cards, changed phones and TN to different loop. It happens maybe one out of 5 to 10 calls. Anyone ever heard of anything like this.

REQ: prt
TYPE: rdb
CUST 0
ROUT 51

TYPE RDB
CUST 00
ROUT 51
DES AMTELCO
TKTP TIE
NPID_TBL_NUM 0
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC ISGF
SBN NO
PNI 00001
NCNA NO
NCRD NO
CHTY BCH
CTYP UKWN
INAC YES
ISAR NO
CPFXS YES
DAPC NO
INTC NO
DSEL VOD
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 6603
TCPP NO
TARG 20
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096
IENB 5
TFD 0
VSS 0
VGD 6
DRNG NO
CDR NO
VRAT NO
MUS NO
RACD NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TDET NO
TTBL 0
ATAN NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

REQ: prt
TYPE: rdb
CUST 0
ROUT 41

TYPE RDB
CUST 00
ROUT 41
DES ISDN
TKTP DID
M911_ANI NO
M911_TONE NO
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
CBCR NO
NCOS 0
SBN NO
PNI 00000
NCNA YES
NCRD YES
CHTY BCH
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
RANX NO
SRCH RRB
TRMB YES
STEP
ACOD 7110
TCPP NO
PII NO
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC YES
DCNO 1
NDNO 1 *
DEXT NO
DNAM NO
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
NBS 2048
NBL 4096

IENB 5
VSS 0
VGD 6
DRNG NO
CDR YES
INC YES
LAST YES
QREC NO
OAL YES
AIA YES
OAN YES
OPD NO
CDRX NO
NATL YES
VRAT NO
MUS YES
MRT 16
RACD NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
TDET NO
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO


TYPE: tnb
TN 80 23
DATE
PAGE
DES

DES AMTELCO
TN 080 23
TYPE TIE
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 2
RTMB 51 23
B-CHANNEL SIGNALING
TGAR 0
AST NO
IAPG 0
CLS CTD DIP WTA LPR APN THFD HKD
P10 VNL
TKID
AACR NO
DATE 11 JUL 2007


NACT
REQ: prt
TYPE: tnb
TN 35 1
DATE
PAGE
DES

DES ISDN
TN 035 01
TYPE DID
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 0
RTMB 41 1
B-CHANNEL SIGNALING
NITE
STRI/STRO OWK OWK
AST NO
IAPG 0
CLS UNR DTN WTA LPR APN THFD HKD
P10 VNL
TKID
AACR NO
DATE NO DATE

DES 024101
TN 056 0 01 00
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 6533
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 43
SCI 0
SSU
LNRS 16
XLST
SCPW
CLS CTD FBD WTA HPR PUD MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID DAPA BFEA RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHA FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTU DNDY DNO3 MCBN
CDMR
CPND_LANG ENG
RCO 0
HUNT 6533
LHK 1
LPK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 1446 0 MARP
CPND
NAME HR DEPARTMENT
XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 6641 0 MARP
CPND
NAME HR DEPARTMENT
XPLN 13
DISPLAY_FMT FIRST,LAST
02 SCN 1221 0
CPND
NAME TRACY STAPLES
XPLN 13
DISPLAY_FMT FIRST,LAST
03 SCN 1227 0
CPND
NAME STEPHANIE WILCOX
XPLN 16
DISPLAY_FMT FIRST,LAST
04 SCN 1223 0
CPND
NAME ANGELA KEEFE
XPLN 13
DISPLAY_FMT FIRST,LAST
05 SCN 1487 0
CPND
NAME JASON HOPKINS
XPLN 13
DISPLAY_FMT FIRST,LAST
06 CFW 4 1226
07
08 DIG 29 00 V
09 TRN
10 AO6
11 SCN 6194 0
CPND
NAME PHYLLIS LONG
XPLN 13
DISPLAY_FMT FIRST,LAST
12 SCN 6294 0
CPND
NAME MARSHALL CAROLYN
XPLN 16
DISPLAY_FMT FIRST,LAST
13 SCN 1226 0
CPND
NAME TERA LUSK
XPLN 13
DISPLAY_FMT FIRST,LAST
14 MWK 6533
15
DATE 9 APR 2010


TYPE NET_DATA
CUST 00
OPT RTD
AC1 INTL NPA SPN NXX LOC
AC2
FNP YES
ISDN YES
VPNI 0
PNI 1
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC 706
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
DITI NO
TRNX NO
EXTT NO
FTOP FRES
VNR NO
NIT 8
NAS_ATCL NO
NAS_ACTV NO
FOPT 14
CNTC
NATC
INTC

TYPE RDR_DATA
CUST 00
OPT CFF CFRD PVCD CWRD MCI
FNAD FDN
FNAT FDN
FNAL FDN
CFTA YES
CCFWDN
CFN0 4
CFN1 1
CFN2 4
DFN0 4
DFN1 6
DFN2 4
DNDH NO
MDID NO
NDID NO
MWFB NO
TRCL 0
CRT0 08 00 17 00
CRT1 17 00 08 00
CRT2 07 00 19 00
CRT3 19 00 07 00
DAY0
DAY1
DAY2
DAY3
HOLIDAY0
HOLIDAY1
HOLIDAY2
HOLIDAY3

NIT_DATA
NIT1 6604
TIM1
NIT2
TIM2
NIT3
TIM3
NIT4
TIM4
ENS NO
OAS_DATA
ODN0
ODN1
ODN2
ODN3
ODN4
ODN5
ODN6
ODN7
ODN8
ODN9
ASTM 30
HDOPT 0
HDTM 30

 

[johnpoole]

i think i would try using idc to get it to the far end, trying to cut down on a few steps.. sounds like you've got a couple of timers that are holding the call prior to giving asup back to the far end.. that stops xfr until the timers expire..

make sure anu dsc;s in the path have the flen set right, that negats two timers to start with.. with flen, you get to add iod to eod for each route, that alone could cause your delay..

john poole
bellsouth business
columbia,sc

 

[4wireguy]

Thanks John... I have been looking at timers, but never thought of FLEN. I was also would bet money a-sup was missing. I wish I knew how it gets passed along, but felt it most be the case. As far as steps, I suggested several options for doing this, all met with a polite, but dumb look. I will take a look at FLEN and post my findings. Thanks again.

Clint

 

[sporty2]

Have your vendor look at installing patch p18804_1 .
Same for rls 5 known as the "VERIZON" patch
sporty2

 

[4wireguy]

Hey John, the DSC FLEN was at zero (0). I interpret that to mean it doesn't wait to send digits. Is that right? I did lower several timers hoping to 'speed up' the asup or whatever it is that provides a clear to transfer option.

Sporty2, I found that patch, but it the description doesn't seem to fit in my case... CP is transferring, but the phone transferred to is what can't transfer... but, thanks for the help.