Can't send from OE 6-- HELP 1

[CatahoulaHound]

Greetings All,
For some reason, unknown to me, I can not send mail from Outlook Express 6. I've checked my server settings and tried sending from a couple of different accounts to no avail.

When I try to send a composed email, it just sits in the "OUTBOX" till a popup gives me this msg.
****************************************
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'test', Account: 'EROLS', Server: 'smtp.erols.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F
****************************

It only happens on one computer of my 3 computers. The other 2 send and recieve fine. Any thoughts?

Thanks
Pat

 

[mufka]

http://support.microsoft.com/?kbid=813514

 

[CatahoulaHound]

Sorry, I should have mentioned that I'm running ver.6 on Win 2000. Small network (5 boxes on Linksys router)

Thanks
Pat

 

[smah]

The link that mufka gave applies to OE 6. In general, this is a timeout error. As mentioned in the KB article, there are many possible causes. The most common reasons, tend to be antivirus or firewall software. What are you using for av & firewall?

Steve

 

[CatahoulaHound]

Thanks for the replies. I've gone through most of the items listed on the site with no luck.
Smash:
I agree that it's obviously something particular to this box only. I am running Norton AV (not their firewall) I also run SpamSubstract from InterMute. The only firewall that I have is the one built into the Linksys router. There is no special settings for any computer, just the basic setup.

I've tried to send through 2 different ISP's, no luck. Is there a way to uninstall/re-install outlook express?

Pat

 

[smah]

First, I'd try turning off the e-mail checking component of Norton's AV.

Steve

 

[CatahoulaHound]

OK--I've got it working and for the benifit of others looking here is what I did. I moved all of the files form the "SENT" folder and halve of the files from the INBOX folder out of OE. Then it started working. I assume that there was a corrupted file somewhere in there. Perhaps someone can tell me if this would cause my problem?

Thanks
Pat