Can't see Video of Quicktime Sprite

[DondeSk]

Hello.
I've been having troule seeing the video for my quicktime sprite. When it's placed on the stage I can hear the audio, but the screen is white. Any ideas as to why this is so?

If anyone could help, I'd appreciate it. New to Macromedia DMX here. *embarrassed*

 

[kennethkawamoto]

Is your video member's "video" property enabled? If not you will not see the video but just white area.

Kenneth Kawamoto

http://www.materiaprima.co.uk

 

[DondeSk]

If you mean in the Property Inpector in the "Quicktime" tab where you see the other options of enabling and disabling "Audio","DTS","Paused","Loop","Controls" and "Streaming" then yes I have "Video" checked there. Still the white screen with audio.

 

[kennethkawamoto]

Does it happens to the particular MOV, or happens with any MOVs? What is the codec of your MOV?

Kenneth Kawamoto

http://www.materiaprima.co.uk

 

[DondeSk]

It apparently does this for more than one .mov files. I downloaded dvcontrol.dir (

http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_14829

)and the movie file within it did the same thing with the white screen and the audio playing. I know how to check codec for .avi files but I'm not sure about what program to use for .mov.

I have these other little querries. Sorry to ask so many but I need to understand what's going on with my configuration.

According to the Help file of MX the button icon must look like this:

However, mine looks like this when I create a button from the tools menu:

When I try double clicking on it, I can't get to edit it from the stage. I have to go to the Property Inpsector area.

I even have problems with simple codes where I get some handler error. Strange because I know for sure my code is syntatically correct.

on mouseup
member(35).word[2].hyperlink = "

http://www.msn.com"

member(35).word[2].hyperlinkState = #normal
end

I get this error when I press "Play" and click on the 2nd word in channel 35:

From this I tried another way, and tried using this menu:

..to add a hyperlink to some text. However, I cannot access the "Hyperlink Data" field.

Next problem is, shouldn't I be able to type this: " in my script area? I have to actually type the double quotes in notepad and then copy and paste it into MacDMX script menu.

Have I gone mentally retarded? Surely it is not the software. I haven't been messing with the settings as I only begun to use MX about 2 weeks ago and I don't interfere with settings I don't undertand.

Really sorry for the long post, but I just don't understand why I have these little problems when they are supposed to be defaulted to working.

 

[kennethkawamoto]

One thing at a time - for your MOV codec, open your MOV in QuickTime player and do Ctrl + i or Command + i (PC/Mac). What does "Format" say? Is there any difference in codecs between your problem MOV and working MOV?

Kenneth Kawamoto

http://www.materiaprima.co.uk

 

[DondeSk]

Thankyou. This is what the menu says for the .mov file obtained from the dvcontrol.dir I mentioned earlier.

http://i12.photobucket.com/albums/a222/Jinlei/D MX/dv.png

This is the menu for another .mov file.

http://i12.photobucket.com/albums/a222/Jinlei/D MX/ll.jpg

Neither of these files work when I try to play them in Director. The white screen is all that I have to enjoy.

Alot of thanks for all your help. I know this must be frusterating.

 

[kennethkawamoto]

Both codecs (Animation and Sorenson 3) are standard and shouldn't cause any problems. If you have Director 10 (MX2004) you can try the latest updater <

http://www.macromedia.com/support/director/downloads.html>

Also if you can upload the MOV and DIR, I'll have a look at them.

Kenneth Kawamoto

http://www.materiaprima.co.uk

 

[DondeSk]

I have the lastest version 10.1 installed.

Here are the .mov and .dir files.

http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_14829

From there you choose to download the Windows or Mac file.

Thanks again.

 

[DondeSk]

Thankyou for all your help. I got it fixed. FINALLY!!!! Here's what I did eventually. Removed quicktime and Macromedia. Ran a cleaner(CCleaner) that would delete any existence of them being on my pc. Then I first re-installed director, after which I opened a .mov file with it to make sure Director dectected no existence of quicktime. Then I re-installed quicktime. Then Walla, when I open the same .mov files it worked!!!! I'm so happy!

I know I should have done this a while back, but in order to re-install my quicktime I had to re-install my i-tunes. (It's one lumpy .exe with no choices) I feared that if I did, when I conneted my I-pod to the pc that the automatic updater defaulted within the first setup would delete all my songs. Ya-de ya de ya. THANKS Kenneth. You've been a great help!!