Can't see users in Access Manager

[stacybost]

Hi,

I am loading Access Manager with Batch Maintenance. However, I can't see all the users that are loaded via Access Manager - Administration. For example, I load users asmith and abrown via batch maintenance. When I open Access Manager - Administration, I only see abrown in the Users folder. If I click Edit - Find and search for 'asmith,' the search finds the asmith object. Likewise, if I try to manually Add User 'asmith', I get a message that the object already exists. And I can successfully log in as 'asmith'.

Any experience or thoughts on this?

Thanks,
Stacy

 

[drlex]

Stacy,
My thought is unfortunately that you have a corrupt namespace - can you restore from a back-up copy?
sorry,
lex

"Time flies like an arrow, but fruit flies like a banana."

 

[slaforce]

Hi Stacy -

We also had a corrupt namespace. I found that if you made a change to the user and hit the apply button - then the user would show up. Also - if you send your LAE file to Cognos Support - they can run it through a checker to verify if it is really corrupt.

What are you using or how are you formatting your text file into the batch maintenance input file?

 

[btait1]

The reason for this error is that the number of items returned in a search is set to 1000 by
default in Active Directory. This differs from Netscape Directory Server where the default is
2000. To resolve this issue:

- Click on Start and click on Run.
- In the Open text box, type "ntdsutil"
- On the command line, type "ldap policies"
- Then, type "connections"
- Then, type "connect to server <dns of your server, i.e. machinename.yourcompany.com>"
Example: connect to server servername.domain.com
- Then, type "q", you should return to the "ldap policy" command prompt
- Then, type "set maxpagesize to <x>", where x is the greatest number between the maximum
number of children user classes that a particular user class can have, the maximum number of
users belonging to a particular user class, or the maximum number of users in a folder

Then, type "commit changes"
- To see that the value has been changed, type "show values" - notice that the maxpagesize
property is set to <x>
- Then, type "q" to quit.