I have a customer who is having an issue in Word (Office XP). She is trying to place a shadow under a section of the Word document. She has no problem placing the shadow but when she saves the document and reopens it, the shadow is missing. She states nothing has changed on her computer (this started last friday). This happens on other documents as well.
I have done a detect and repair,logged in as another user and even uninstalled and reinstalled Office without any resolution to the problem. Does anyone have any ideas??
I have done a detect and repair,logged in as another user and even uninstalled and reinstalled Office without any resolution to the problem. Does anyone have any ideas??