Can't receive email from external Domains

[timmd1968]

Hello
Runing Qmail -- vpopmail and things were running well.


Added new domain from an off network location and now neither local network or off network can receive email from external domains.

Tried removing new domain but that didn't work either.

 

[thedaver]

What did you do?

D.E.R. Management - IT Project Management Consulting

http://www.dermanagement.com/

 

[timmd1968]

Hello,
though the vqadmin I added the new domain and about 40 users.

I verified they were in the rcpthost and local domains.

All the domains on that server can send and receive from themselves and send anywhere. They can not recieve from anyone else.

That was basically it.

 

[timmd1968]

Also... there is no bounce email... no mail in queue.

Don't know if that helps

 

[thedaver]

What do your error logs say about this?

D.E.R. Management - IT Project Management Consulting

http://www.dermanagement.com/

 

[timmd1968]

Hey the Daver,
That is part of my problem.. I am not sure what log to look at for this problem. If you wouldn't mind, could you tell me what log to look at?

Thanks,

Timm

 

[thedaver]

try /var/log/qmail/smtpd/current

D.E.R. Management - IT Project Management Consulting

http://www.dermanagement.com/

 

[timmd1968]

thedaver...
I have looked at that log. Doesn't seem to be differant from the server that is working. her is the tail of that log.

/var/log/qmail/qmail-smtpd

@40000000430b81c70da1bd0c tcpserver: pid 17061 from 65.161.77.58
@40000000430b81c70dc68704 tcpserver: ok 17061 mail1.st-tel.net:10.2.1.44:25 72678447.50381-58.st-tel.net:65.161.77.58::2345
@40000000430b81c70e710774 tcpserver: end 17061 status 256
@40000000430b81c70e71132c tcpserver: status: 0/30
@40000000430b829d2eff2e6c tcpserver: status: 1/30
@40000000430b829d2f02e3a4 tcpserver: pid 18139 from 69.50.43.23
@40000000430b829d2f3b1e2c tcpserver: ok 18139 mail1.st-tel.net:10.2.1.44:25

http://www.usd241.org:69.50.43.23::53235

@40000000430b829e0d2a4704 tcpserver: end 18139 status 0
@40000000430b829e0d2adf5c tcpserver: status: 0/30
@40000000430b8a0405837dcc tcpserver: status: 0/30

 

[thedaver]

How about /var/log/maillog and /var/log/qmail/send/current

D.E.R. Management - IT Project Management Consulting

http://www.dermanagement.com/

 

[timmd1968]

Okay problem solved... We have two qmail email servers. Both were working fine. Added the other domain and the users and changed the firewall to accept their IP address since it is "off net" but didn't flush connections so it continued to work for about 45 minutes until all the connections were dropped. Then the new "non-working" rule took over that didn't allow inbound traffic to the second email server. After scrubbing the qmail server for ever we realize it had to be working right and start from the outside in.

I am sorry to have wasted anybody's time on this. It was a fire wall issue after all. Thus no log errors...etc...etc...etc.

Thanks again to thedaver!

TD