Can't Play Multi-Media Files

[technobia]

Windows Media Player 11
IBM ThinkCenter M50 PC
Windows XP Pro SP-2
ATI Radeon Video
ADI Integrated SoundMax

Everything I try to play known good .mpg or .m2p files on windows media player I get the following error message:

----------------------------------------------------------
“Windows Media Player”

“Windows Media Player encountered an problem
while playing the file. For additional assistance,
click Web help.
----------------------------------------------------------
I clicked the button and read the entire page and tried all the suggestions but I have not been able to fix the issue.

http://www.microsoft.com/windows/wi...&id=C00D11B1&contextid=84&originalid=C00D109B

NOTE: These files I am trying play out fine on other computers with the same version of Windows Media Player so I know the files themselves are fine.

What I have done without success:

- Uninstalled and Re-installed Windows Media Player
- Downloaded & Reinstalled Audio / Sound Card Driver
- Reinstalled Video Card Drivers
- Tried Rolling back to Window Media Player 9
- Ran Windows Update for all Devices, Software and Critical Updates

 

[BadBigBen]

sounds like you may have a codec issue, e.g. corrupt codecs or missing codecs...

suggestion: install a minimal codec pack or use another video player...

K-Lite Codec Pack (a clean and good codec pack)

http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm

Video Player - Video Lan Client

http://www.free-codecs.com/download/VideoLAN.htm

also is it possible that you had iTunes installed before and this happened after it was deinstalled?


Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[technobia]

Hey Thanks Ben,

I installed the Codec and got audio to work but the video did no in the Windows Media PLayer so I downloaded and installed the VLC and it works like a charm.

I did have iTunes loaded at one point and did uninstall it. perhaps that breaks WMP?

Any way thanks!

 

[BadBigBen]

Hi,

the reason why I had asked if iTunes was installed was that sometimes when you deinstall it, it tends to break a few things...

that VLC works is no surprise to me, as it renders some videos through it's own build in codecs...

I'll keep digging to find out what would be of help, I believe that there may be some registry problem, around the WMP...

PS: in the K-Lite Codec pack there should also be Media Player Classic, try that one aswell...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."