cant ping my gateway...

[bdcatl]

Here is the deal.... I recently contracted a Klez virus, and finally got my PC fully clensed from that. The virus in the process of all the crap it did, it deleted a file from zone alarm pro i was running, and i figure this is why i cant access the internet, let alone ping my gateway.

I manually deleted zone alarm, and ran norton against my PC, and everything seems clean. However, when I try to access the internet, still no luck. I have uninstalled drivers, disabled, enabled the NIC, here is kind of the wierd thing, i can release/ renew my address from my linksys which acts as a DHCP server, well its not so wierd, becasue DHCP happens at layer 2. But i just can not ping my gateway, or anything beyond my gateway.

When I reboot my machine, ( i was running a ping -t against it with another box i have), i would get about 8-12 good echo replies from the PC, and then some service I suppose would start up, and my echo requests would time out again.

If anyone has any ideas, I am more than interested, I am at my wits end, i really dont want to rebuild, i really just want to recover. I am running win XP, with lynksys NIC, Any help that can be given would be greatly appreciated. Thanks

 

[browolf]

if you do end up rebuilding, get Norton Ghost and make a 'ghost image' when u have a fully working (b4 u add extra software) internet accessing, network accessing pc.

It'll save a lot of time if u ever need to reinstall in the future. It takes me about
7 mins to for ghost to reload me c: drive from an image.

===============
Security Forums

http://www.security-forums.com

 

[amueller]

Have you been to the zone alarm site? Read about deleting 2 files under your windows/internet logs directories before uninstalling zone alarm. This might be where to start. I have a similar problem but that is where it started also by a client trying to remove zone alarm.

 

[wookalar]

Every time I have encountered a virus, I always cleanse the machine first and do the backup, format, and reinstall drill. If you ask me, it saves alot of time now and in the future.

-wookalar

 

[GlenJohnson]

Have you tried pinging 127.0.0.1 and your ip address? Glen A. Johnson
Johnson Computer Consulting
MCP W2K
glen@johnsoncomputers.us

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[rsivanandan]

If you have tried all the normal routines and you are having intermittent problems (ping), then I would suspect it is a tcp/ip stack problem. In WIN XP, it happens and try reinstalling tcp/ip itself.

Cheers,
Rajesh