I am very new to CS1000 and OTM. The vender just reinstalled our OTM 2.2 software. Now I can’t make any phone moves with it. I would use Station Administration to go to the number I want to change. When I try to change the directory number, it comes back with “Error: Directory Number failed validation: DN 2268 not in Numbering Plan.”
It works fine when I go through the command line using LD 11, so I don't think the problem is with the PBX. It seems to be isolated to the OTM. Anyone knows how to fix this?
It works fine when I go through the command line using LD 11, so I don't think the problem is with the PBX. It seems to be isolated to the OTM. Anyone knows how to fix this?