Can't Install Anything While in Terminal Server - HELP!

[jt463]

I just installed Server 2003 SP2 and Office 2003 SP2. After that, I have had issues with my Office applications. They try to install every time I open them and Access won't work at all.

I uninstalled my windows updates and then tried to uninstall Office (to then reinstall it). Now, it tells me:

"Only administrators have permission to add, remove, or configure server software during a Terminal services remote session. If you want to install or configure software on the server, contact your network administrator."

I AM the administrator! I have tried to install it as the server administrator - still no!

Help!!!!

 

[WhoKilledKenny]

I have had issue with installing using RDP client, but not with MS applications. Usually it's a third party application that gives me trouble.

Here are some suggestion I've tried that got me through it.
1. Logon using the Local Administrator account (not domain admin or a user with domain admin).

2. Try using the console switch when connecting using RDP. When typing the server name you are connecting to, try ServerName /console

 

[tfg13]

You'll also want to look at the registry. I remember setting something like this, maybe here?


HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer
Data Type
REG_DWORD

Value
Meaning

0 (or not in the registry)
The policy is disabled or not configured. Users, including Terminal Services administrators, cannot install and configure programs remotely.

1
Terminal Services administrators can install and configure programs remotely.

 

[tfg13]

I think the above needs to get edited.....Should look something like this:

http://www.jsifaq.com/SF/Tips/Tip.aspx?id=3660

Or, from your local policy, try going here:

Computer Configuration->Administrative Templates->Windows Components->Windows Installer

and look at the "Allow admin to install from Terminal Services session". Set it to enabled (or find out why it is disabled)

 

[jt463]

Thank you tfg13. That worked perfectly!

 

[tfg13]

Not a problem. Glad it helped.