Can't Hear Outbound Calls using Softphone iPro

[Topes]

I'm running Phone Manager Pro 3.0.14 on a 406. I set up VoIP using a Plantronics DSP 100 USB Headset.

On incoming calls I can hear and speak fine via the headset, but on outgoing calls I only have the speech path, I don't hear the called party, but they can hear me.

In the control panel I have used the headset as the default for all settings, recording, audio both ways.

Under the VoIP extension I have toggled the "Allow Direct Media Path" setting with no result.

The call is via a VPN soft client on a laptop.

Any assistance would be appreciated.

Cheers
Topes

 

[l33byt1]

Have the same with VPN Client. Have you tried it locally? My guess is it will work just fine.

 

[dencom]

did you uninstall the qos packet scheduler in your vpn client?

Arnoud

 

[l33byt1]

Have tried to no avail. Just try making a voip user in extensions first rather than allowing the new user option creating one for you. Im not sure how this happened but this cured my issue immediatly today.