Can't get keyboard to work with Mail system

[StuM]

Our 4.0 mail system is working BUT I can't get the keyboard to work. I'm trying to get in to check the TCPIP settings.
I've hooked-up a monitor and keyboard (Rebooted) and the screen comes up with 2 sections on it (Red & blue) with a message to press "Ctrl-Break" to stop thread. It won't work. I know that the keyboard works during the start-up because I can get into the Single-board computer setup and checked that "monitor-less" & "Keyboard-less" operation is "Disabled". Any Ideas ?
I also can't connect with a laptop thru TCPIP. The mail unit has a light that I think indicates a proper network connection (Blinks) and my PC has a lite on the Network card but I can't ping the mail system. I used "LanScan" to check for connections on the "network" , but it doesn't show anything but my PC.(I'm hooking-up direct to the Mail system with a cross-connect cable. The PC is Win2000 and the network shows sending packets, but not receiving.
I've booted the mail system from a Win95 disk and can see the OS2 files on the hard drive.
I've ALSO tried hooking-up to the "B" Serial port with no success...
I'm not real good with OS2 but have done some. Ctrl-Tab, Alt-Enter, Ctrl-Enter don't do anything either from the keyboard only Ctrl-Alt-Delete reboots.

Any Ideas out there ???
TIA

 

[RedHawkFla1]

You need to add the monitor package under the ACCESS SERVER, F915. The password is SVGANEEDED. Then the GUI should come up.

 

[StuM]

Thanks... SVGANEEDED got the Monitor and keyboard working. NEXT PROBLEM is the Network interface / Serial connection. The Voicemail has the single board computer with (I Assume) a network jack. I ran the TCPCFG command from the C> prompt and the IP was set to the "Standard setting". I went into MPTS and only see a interface with something like "MAC IBM " something...something. From the keyboard I can ping the address of the Voice mail system but not the PC that I connected to the network port. (The PC won't ping the Voice Mail system). I looked at the rest of the settings, but don't know what they should be.