Cant get Backup Exec 9.1 to work after Sysprep with Win2003

[snowbored]

I have syspreped a server running Windows 2003 web edition with version 9.1 of Backup Exec. Upon reboot the backup software service fails with:-

The Backup Exec Device & Media Service service terminated with the following error:
The database specified does not exist.

It wont allow me to restart the services, has anyone got any ideas.....????

 

[NickDJ]

Hello,
We have exactly same problem.
Can you please respond if you solve yours?
Thank you

 

[snowbored]

The only way I could find to fix this was after syspreping I reinstalled vertias and used the repair option from its installer. Bit of a pain but it works.

 

[kwindapo]

hey guyz, i scheduled a veritas backup exec upgrade from ver 7.0 to 9.1 for friday, i want to know if upgrade from ver 7.0 is possible, i read in the admin guide that u can only upgrade from 8.x upwards to 9.1, but the licence ordered was for upgrade from 7.x to 9.1.
has anybody done this upgrade before????

 

[justin2000]

Yep you need to upgrade from 7.0 to 8.6 to 9.1 - no way around it.

Download 8.6 from the veritas website.

Or if it isn't too much hassle, uninstall 7, reboot, then install 9.1 fresh.