TigerDivision
MIS
Hi!
I just don't know what else to do. Veritas Support have had me go round in circles and they cannot offer me a decent solution to my problem. I was wondering whether a kind soul out there could help me.
I am running BEWS 9.1 (upgraded from 9.0) on a Windows 2000 Server (SP4) connected to a Dell PV132T Tape Library.
I am backing up remote servers running respective BEWS 9.1 agents such as SQL, Lotus Domino.
These servers have dual nics installed (NIC teaming) and are operating at 100MB/sec Full Duplex. Now some of you might point out the NIC teaming issue. I don't think this is the case as backups were run successfully in the past.
Anyway I am having backups fail on my remote servers. The problem floats from remote server to remote server. For example last night it was our Domino Server, tonight it might be our Domain Server.
I am getting the following errors in the job log. By the way running SGMON does not record this problem!!!!
Final error: 0xa00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Please check for network errors.
Further down I see also
A timeout occurred waiting for completion of media server data processing.
Veritas Support told me to uninstall and install again the Remote Agent but this is useless as it will not solve the problem and anyway this was already done last week when I upgraded BEWS to 9.1
Guys I'm really lost and don't know what to do next. I'm regretting the day we migrated to Veritas Backup Exec.
Thanks
Pierre
I just don't know what else to do. Veritas Support have had me go round in circles and they cannot offer me a decent solution to my problem. I was wondering whether a kind soul out there could help me.
I am running BEWS 9.1 (upgraded from 9.0) on a Windows 2000 Server (SP4) connected to a Dell PV132T Tape Library.
I am backing up remote servers running respective BEWS 9.1 agents such as SQL, Lotus Domino.
These servers have dual nics installed (NIC teaming) and are operating at 100MB/sec Full Duplex. Now some of you might point out the NIC teaming issue. I don't think this is the case as backups were run successfully in the past.
Anyway I am having backups fail on my remote servers. The problem floats from remote server to remote server. For example last night it was our Domino Server, tonight it might be our Domain Server.
I am getting the following errors in the job log. By the way running SGMON does not record this problem!!!!
Final error: 0xa00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Please check for network errors.
Further down I see also
A timeout occurred waiting for completion of media server data processing.
Veritas Support told me to uninstall and install again the Remote Agent but this is useless as it will not solve the problem and anyway this was already done last week when I upgraded BEWS to 9.1
Guys I'm really lost and don't know what to do next. I'm regretting the day we migrated to Veritas Backup Exec.
Thanks
Pierre