We are in the process of migrating from an outdated Cisco Call Manager system to a hosted phone solution.
We deployed phones to five of our fifteen locations last week at the same time as the DID port and most everything went well.
However, since we're doing this in phases, we have several branches left on the old system. I assumed that dialing the 10-digit number of phones in the migrated branches would get them out of Cisco and into the new system, but 10-digit dialing is not escaping Cisco. I've been through dial-peer configs and route patterns. I've even removed my old phones and directory numbers, but if I dial my number from the Cisco side, it just doesn't get out.
Any thoughts on where I should be looking? Thanks in advance.
We deployed phones to five of our fifteen locations last week at the same time as the DID port and most everything went well.
However, since we're doing this in phases, we have several branches left on the old system. I assumed that dialing the 10-digit number of phones in the migrated branches would get them out of Cisco and into the new system, but 10-digit dialing is not escaping Cisco. I've been through dial-peer configs and route patterns. I've even removed my old phones and directory numbers, but if I dial my number from the Cisco side, it just doesn't get out.
Any thoughts on where I should be looking? Thanks in advance.