Can't Edit CMS Reports

[Novo1]

Why is it I can't edit any CMS reports without getting an error?

I've tried editing the canned reports and custom reports. For some reason if I try to make ANY changes to the report I get a Bad Handle error.

At this point if I want to make any changes to any reports I have to rebuild them from scratch. This can be a major pain when someone keeps wanting me to tweak their report.

Any ideas what could cause this?

 

[osonegro]

How are you doing this?
I mean, what application are you using to change the report?

 

[Novo1]

Sorry CMS Supervisor 13.

I am getting two errors. The first says:

The server was unable to execute a query for this report. Correct the problem and try again, or contact Technical Support.

Query1

The second says:

Unable to complete the requested operation. Please try again or contact Technical Support.

Error: 28106 Bad Handle
Location: ReEngine: QEngine:2120

I just created this error by editing the query and adding one database item. Didn't even add it to the table. It doesn't matter what item I add it always crashes to this error. EVEN if I take an item out!!

I have searched Google and get no matches at all.

Any ideas?

 

[AvayaTier3]

not sure how you edited the query to start with? But, if you used "vi" or some editor that was not meant to be used to edit a data file of this type. It most likely broke the data file and can no longer be used. You should always create a backup of any file, before you edited it. This way if you break something, the original file can be restored.

You will have to build it from scratch.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[inerguard]

Are you using Report Designer or editing the custom reports through ASA and screen painter.


[Started on Version 3 software 15 years a go]

 

[Novo1]

I am doing custom reports in CMS. Not designer. Just edit existing report.