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Cant Edit a Physical Digital Extension

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HBPSYS

Technical User
Dec 18, 2008
103
GB
Hi wonder if anyone can help My config must have got corrupt for a particular extension. I have an IPoffice with a DS8 card in and I need to change the extension of BD port 1 . Every time I click on this extension in manager it jumps onto BD7. It causing me issues and conflicts. I have tried deleting all Physical Extension and removing the DS Card but still in the config. As I cant click on DS1 I cant delete it either. This happens on the config on any Manger so its defiantly the config that's corrupt. I don't want to really program from scratch as this is alive system with 200 extensions.

Any help would be appreciated
 
You could try looking under the Control Unit section in the Navigation pane.
Do you see the right kind of card?
I had an issue where a customer boiled two expansion modules by pushing the server room temp to 90F. When they put the new units in, the used different expansion ports on the back, so it showed not only two new expansion modules but the numbering was murfed up.
I had to delete the units in the control Unit section, reboot to make sure they had gone, and then reconnect the expansion modules to the right ports.

Hope this helps.

regards
 
yes show up fine in there and as DIGSTA8 I have even removed the card and the 8 extensions but the 1 extension DS1 wont delete. It has just messed up Im even using the other 7 DS Ports. Even if a plug a Digital Phone into the DS 1 it works I just cant edit it in the config
 
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