Can't download picture in jpeg format anymore

[John24689]

I don't know what has happened, but all of the pictures I try to download are now only bmp. I used to get them as jpeg. It shows they are jpeg pictures, but the computer will only let me download them as bmp's. There are no options in the drop down box to select jpeg. Jpeg was my default and I have somehow lost it. Any suggestions? Thanks and have a great day.
John

 

[MSeng]

This is usually indicative of a full Temporary Internet Files cache. Empty the cache and try again.

 

[bcastner]

http://support.microsoft.com/default.aspx?scid=kb;en-us;810978