Can't dial international from new PRI

[GuardguyMO]

I am having issues with a PRI that was installed last night. I am not able to dial international over this new route. I am not sure if something in the route would be blocking 011. I have tried setting a DMI to default with the CTYP set to UKWN. When I do this the 011 is not displayed when I check DCH messaging. If I set the DMI to insert 011 then 011 is displayed in the DCH messaging, but get a recording to check the number and dial again. Can you see anything that would be setup wrong. I spoke to the telco and they state they are not blocking anything. I went as far as dialing the ACOD then 011 and the number and I get a recording to check the number and dial again. I have tested the number I am dialing on a different route and it works so I know that the number is good.

Here are the way that things are currently setup:

REQ prt
CUST 0
FEAT net
TRAN ac2
TYPE spn
SPN 011

SPN 011
FLEN 0
INPL NO
RLI 3
SDRR NONE
ITEI NONE

REQ prt
CUST 0
FEAT rlb
RLI 3

RLI 3
ENTR 0
LTER NO
ROUT 12
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 3
DMI 5
FCI 0
FSNI 0
SBOC NRR
IDBB DBA
IOHQ NO
OHQ NO
CBQ NO
ISET 0
NALT 5
MFRL 1

REQ prt
CUST 0
FEAT dgt
DMI 5

DMI 5
DEL 0
ISPN NO
CTYP UKWN

REQ: prt
TYPE: tnb
TN 8 1
SPWD
DATE
PAGE
DES
DES SPRINT_2
TN 008 01
TYPE DID
CDEN SD
CUST 0
TRK PRI
PDCA 1
PCML MU
NCOS 7
RTMB 12 1
B-CHANNEL SIGNALING
NITE
STRI/STRO OWK OWK
AST NO
IAPG 0
CLS UNR DTN WTA LPR APN THFD HKD
P10 VNL
TKID
AACR NO
DATE 31 JAN 2012

PRT
TYPE ADAN DCH 8
ADAN DCH 8
CTYP MSDL
GRP 1
DNUM 12
PORT 3
DES SPRINT
USR PRI
DCHL 8
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC NI2
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE USR
CNEG 1
RLS ID **
RCAP COLP
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7
BSRV NO

 

[DavidNe]

Can you post the RDB for the PRI ?

 

[GuardguyMO]

Here is the RDB:

REQ: prt
TYPE: rdb
CUST 0
ROUT 12

TYPE RDB
CUST 00
ROUT 12
DES SPRINT_2
TKTP DID
NPID_TBL_NUM 0
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC NI2
SBN NO
PNI 00000
NCNA YES
NCRD YES
CHTY BCH
CPFXS YES
CPUB OFF
DAPC NO
BCOT 0
INTC NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
RANX NO
PREM NO
SRCH LIN
TRMB YES
STEP
ACOD ****
TCPP NO
PII NO
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
MFC NO
ICIS YES
OGIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
FLH 510
GRD 896
SFB 3
NBS 2048


PAGE 002

NBL 4096

IENB 5
VSS 0
VGD 6
DRNG NO
CDR YES
INC YES
LAST YES
QREC NO
OAL YES
AIA YES
OAN YES
OPD YES
CDRX NO
NATL YES
VRAT NO
MUS YES
MRT 90
RACD NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
TDET NO
TTBL 0
ATAN NO
PLEV 2
MCTS NO
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO

 

[GHTROUT]

Seems strange, but this INTL setting has made a difference on some systems I've come across

[tt]
REQ: prt
TYPE: clid
CUST 0
SIZE 256
RNGE

INTL [0-9999 Country code (1-4 digits)]

ENTRY 0
HNTN 414
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 326
DIDN YES
HLOC
LSC 85
CLASS_FMT DN

<snipped>
[/tt]


--
Nortel Resources at GHTROUT.com World Famous!
--

 

[GuardguyMO]

I tried changing the CLID INTL setting to 011 and it put 011 in front of the calling number (my number). I still get a recording that "you must put use a one and area while dialing this number check the number and dial again".

Here is DCH messaging info:

***this is changing the CLID entry***

DCH 8 UIPE_OMSG CC_SETUP_REQ REF 00000341 CH 8 22 TOD 9:13:42 CK 293A6D6D
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:0115736387603 NUM PLAN: E164 TON: INTL
CALLED #:499472834001 NUM PLAN: E164 TON: INTL

***this is inserting 011 in the DMI table***

DCH 8 UIPE_OMSG CC_SETUP_REQ REF 00000345 CH 8 20 TOD 9:15:36 CK 293DEA0F
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:0115736387603 NUM PLAN: E164 TON: INTL
CALLED #:011499472834001 NUM PLAN: E164 TON: INTL

***this is changing the CTYP to UKWN with 011 inserted***

DCH 8 UIPE_OMSG CC_SETUP_REQ REF 00000346 CH 8 23 TOD 9:16:32 CK 293F9F10
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:7603 NUM PLAN: PRIVATE TON: UNKNOWN
CALLED #:011499472834001 NUM PLAN: PRIVATE TON: INTL

***this is with DMI set to defalt and UKWN***

DCH 8 UIPE_OMSG CC_SETUP_REQ REF 00000366 CH 8 21 TOD 9:33:18 CK 295E5089
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:7603 NUM PLAN: PRIVATE TON: UNKNOWN
CALLED #:499472834001 NUM PLAN: PRIVATE TON: INTL

Any ideas???

 

[RickyPone]

I see that 011 is set up for ac2. Is that how you are dialing it? I mean are you using that translator? Have you tried logging in with a maintenance set and snagging one of the trunks? What happens if you do?

 

[GuardguyMO]

Yes AC2 is used for the LD access code.

This is what I get when using the ACOD, 011 and the number. This should pass all BARS/NARS and go straight out the trunk to the provider.

DCH 8 UIPE_OMSG CC_SETUP_REQ REF 0000039C CH 8 23 TOD 10:14:34 CK 29A9E3F8
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:5736387603 NUM PLAN: E164 TON: NATL
CALLED #:499472834001 NUM PLAN: E164 TON: INTL

It looks to me like 011 is not being inserted into the dial string even though is it being dialed and if I insert it through the DMI it does not seem to make a difference.

 

[bhassell2000]

what happens if you send it out with DMI 0?

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[GuardguyMO]

This is with DMI 0 still get the same recording (no change)

DCH 8 UIPE_OMSG CC_SETUP_REQ REF 000003C3 CH 8 22 TOD 10:33:34 CK 29CCAF47
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:5736387603 NUM PLAN: E164 TON: INTL
CALLED #:499472834001 NUM PLAN: E164 TON: INTL

 

[trvlr1]

Make sure the Telco has it set up to allow international calls

 

[GuardguyMO]

The telco said they are not blocking anything. Why would 011 not show up in the dial string of the called number? It seems to me that without it the telco does not know that I am trying to make an international call. I am thinking this is where the problem is. ???

 

[trvlr1]

What I mean is, they might say its there, but does not mean it is there, have them check all their programming set up to be sure. You might have to do head to head testing with them so they can monitor whats going out. The fact that you got a recording would indicate you are getting to the telco, I would definitely put it back on them. Dial again, making note of time and date and write down the message you get including numbers at the end if they are there. Present this to the telco and ask what they see from that call.

 

[GuardguyMO]

I will talk to them again. I have encountered many times that it is never their fault until you prove it to them or it just magically starts working.

 

[GHTROUT]

Actually, I think you want your INTL to be "1" since you are in the USA.

--
Nortel Resources at GHTROUT.com World Famous!
--

 

[GuardguyMO]

The telco came out today and he was able to make international calls from the smart jack so it is not the telco.

Is there somewhere that would not allow 011 to be dialed or strip it? I have checked IDC tables and there is nothing in there that would do it.

 

[trvlr1]

Just curious, what happens if you dial AC1 and the international #?