Can't Dial I2050 When On Make Set Busy

[mklein76]

This i2050 set is built as an ACD phone. When I set it to make set busy so calls go to vmail and I call the extension internally, I get a busy signal and it says "destination busy" on my phone as well as when calling the DID I get a busy signal. Here's the printout of the set.

DES 160008
TN 160 0 08 20 VIRTUAL
TYPE I2050
CDEN 8D
CTYP XDLC
CUST 0
NUID
NHTN
ZONE 001
FDN 702000
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU
XLST
SCPW
CLS CTD FBD WTA LPR MTD FNA HTD TDD HFA CRPD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDD
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
VOLA VOUD CDMR ICRD
CPND_LANG ENG
RCO 0
HUNT 702000
LHK 2
PLEV 02
CSDN
SPID NONE
AST 00 01
IAPG 0
AACS YES
ACQ AS: TN
ASID 16
SFNB 2 5 6 9 10 11 12 13 15 16 17 18 19
SFRB 1 2 15
USFB 1 3 4 5 6 7 9 10 12 13 14 15
CALB 1 3 4 5 6 8 9 10 11 12
FCTB
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
DNDR 0
KEY 00 ACD 120001 0 102570
AGN
01 SCR 702570 0 MARP
CPND
NAME Vacant Vacant
XPLN 27
DISPLAY_FMT FIRST,LAST
02 SCR 703570 0 MARP
CPND
NAME Vacant Vacant
XPLN 27
DISPLAY_FMT FIRST,LAST
03 NRD
04 ACNT
05 MSB
06 CSD
07 ADL 16
08 ADL 16
09 ADL 16
10 ADL 16
11 ADL 16
12
13
14
15
16 MWK 702000
17 TRN
18 AO6
19 CFW 6 702000
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 26 SEP 2007

Matt
CS1000E VoIP
CCM 6
CallParrot
CallPilot

 

[StanleySteamer]

Change HTD to HTA

 

[mklein76]

duh...thanks. time to make a template.

Matt
CS1000E VoIP
CCM 6
CallParrot
CallPilot

 

[acewarlock]

MSB should busy the whole set, thats why is called (Make Set Busy) ant time I have actavated MSB on any set (ACD and NON-ACD) the set is busy.

 

[mklein76]

yes, but that wasn't really the problem. it wasn't getting to vmail.

Matt
CS1000E VoIP
CCM 6
CallParrot
CallPilot

 

[acewarlock]

I guess I should have read the question 2 or 3 times.