Cant dial from analog via T1 2

[rotters]

For some reason I cannot dial from my analog phone via the T1. It seems that nor all the numbers are being sent. I can dial fine via the pots lines.

suggestions?

 

[rotters]

I have an IPS2000 with a regular T1 (not pri)
and digital stations can dial fine.

 

[rotters]

When I dial out, it grabs an outside line but it does not send all the digits out. I always get an intercept message, the number you have dialed is not in service.

Any help is apprecaited.

 

[OzzieGeorge]

Is it in the same tennant as the digitals? Cmd 1204?

This sounds as though LCR is modifying the dialled digits so we have to find out why the analogue is being treated differently to the digitals.

 

[rotters]

OzzieGeorge,
Thank you for you attempt. No. I am not using LCR at all and No all my stations are in the same tenant.

However, my trunks are in tenant 02 and all my stations are in tenant 01.

I am still confused. Would the phone system treat analog different than digital even thought they are in the same tenenat becuase the T1 trunks are in different tenants?

 

[OzzieGeorge]

The only other thing I can think of would be a faulty register (the digitals don't use the register)

 

[pave35]

The difference is when the digital stations call out the CPU pulses the DTMF to the carrier. When a single station calls out without LCR it is DTMF directly from the station device itself. Sometimes the first digit is lost from the single line as the PBX is aquiring the trunk for the outgoing call. If you enable LCR you can force the CPU to wait for the single line to finish dialing and then connect to the trunk and resend the digits to the carrier. This should correct your problem.