Can't connect to media server

[binkers]

Hello,

I've had 8.6 working fine across the network backing up 4 servers from one media server. However the backup failed last night - log file says it couldn't connect to the servers - there was a problem with one of the switches on the network last night but that has been sorted now.
Now when I try to get in to backup exec, it asks me to connect to the media server - it started by asking me to connect to one of the other servers (which runs an old copy of Backup exec), I have made sure all the services are turned off. It has never done this before, and the media server is local - and now if I put in the location as the local machine it just tries but doesn't get any where - any ideas ??

 

[dellboy]

I think you are saying that you have 4 remote servers being backed up from one media server called A for ease. You have sorted the network problem and yet when simply trying to access the BE software on media server A it asks which server you wish to connect to. If I have this right make sure the BE services on media server A are started with local backup/administrative rights account. Once you are connected locally you should then be able to connect to other servers.

 

[binkers]

Dellboy,

Thanks for your quick response, sorry if my explaination wasn't great but you got the right idea. All BE services were using a Domain\admin account - I changed them to local\admin account but it made no difference.
It is still asking me to enter a media server to connect to, and the default one is not the local one(A) which has been used for the previous month or two.
Everything was working fine, until the back up failed last night- and earlier today I could access BE, (I tried to re-run the backup - but log file said that access was denied to all servers) but I can't access it anymore.
Nothing has changed ! I'm puzzled !