Can't connect switch to modem?

[sac9829]

Hi

I have a modem problem as I have deceided to upgrade my current Open Networking 621 modem so that more the one computer can use the internet at a time.

I have tried connecting a dlink 5 port switch so that I can simply plug the modem into this and then the computers into the switch. Everytime I do this it works for a minute and then disconnects. I did a bit of research and it looks like the modem and switch conflict with each other (I think because of their IP addresses).

So is their a way to change a setting in my modem so that it will work with the switch?

 

[jimbopalmer]

Did you mean this ROUTER?

http://www.opennw.com/products/broadband/621.php

You may wish to check to be sure you are in routed and not bridged mode and that NAPT is on. (only make changes with the ISP folks online)

No idea which D-Link you have but if it is this one, it has no IP address

http://www.dlink.com/products/?sec=1&pid=479

I tried to remain child-like, all I acheived was childish.

 

[sac9829]

ok wil try.

I have tried a different modem/router which has 4 ethernet ports on it so I can connect multiple computers and the modem has the DSL and PPP lights on and says that it is connected which I have confirmed with my ISP but I can't access any webpages or ping them from cmd.

Any ideas?

 

[smylies]

just to verify your connection.. do you have it this way:

phoneline---> router ---> computers ???

if yes, you have to check on the IP address of your computers. make sure that they are valid.

if your setup is like this:

phoneline --> modem --> router --> computers ,

you will need to set your modem to bridge mode.

hope this helps