That means the only way to fix a firewall issue is to contact the network team and have them dig a hole for you to communicate through.
Sorry we can't help you more than that.
Catadmin - MCDBA, MCSA
"No, no. Yes. No, I tried that. Yes, both ways. No, I don't know. No again. Are there any more questions?"
-- Xena, "Been There, Done That"