Can't connect after altaddr address change at server.

[PsyCloner]

I need to change the IP address of a Citrix server that is behind a firewall and after changing the servers IP address, the subsequent altaddr and the NAT one to one IP forwarding at the firewall and restarting "everything", I could not get a client to connect in any manner via LAN or WAN connection.
I returned everything back to thier original state and all works fine. I verified everything and rebooted at every step along the way so I am really stumped.
This is MetaFrame 1.8 FR1 and Windows NT TS with Service pak 6.

 

[CitrixEngineer]

Did you change the Server Location address in the client to point to the Alternate address? CitrixEngineer@yahoo.co.uk

 

[PsyCloner]

Yes, the client was updated. In fact, I tried to connect with multiple clients and upgraded the client software and created new custom connections. Also used the altaddr /v command to verify that the IP address was really set on the server and everything was correct. I'm thinking I have a Registry Key on the server that is not changing along with the new address but if so, it's not in plain site as I searched the registry and found one reference to the altaddr setting and that reference indicated the correct address. Any other thoughts? And thanks to all for the help!!

 

[gbiello]

The one time I had to change the IP address on a Citrix server, it was still looking to the old addresses. Do a 'qfarm' and see which address it reports.

I was able to fix it with a 'DSMAINT COMPACTDB' command.

-gbiello

 

[CitrixEngineer]

OK, did you;

(from CTX570635)

On your Web server, edit Template.ica and change the line that reads

Address=[NFuse_IPv4Address]

to the following:

Address=[NFuse_IPv4AddressAlternate]

Hope this helps CitrixEngineer@yahoo.co.uk