Cant Call Cell Phones From Tandem BCM Using SIP

[mattmich]

BCM50R3 and BCM400R4 connected via SIP to BCM400R4 w\PRI.
Cannot call certain exchanges. Especially AT&T cell phones which this customer issues to it's road employee's. User gets fast busy. Any ideas?

 

[dj4020]

RPL ? ? ?

 

[mattmich]

dj4020...what are you asking. What does rpl stand for?

 

[dj4020]

Restriction Permissions Lists

 

[dj4020]

Restriction filters can be on sets or lines.

 

[VoiceOfJoe]

Don't know? We are going to run a test later tonight with the late-night agent on duty. He'll be logged into the SS, make busy then jump on his cell phone and call in. After a brief message, 30 sec wait, all the phone should start ringing. He should ring and ring forever.. and not bounce back or roll-over into VM after the change made today. This will be confirmed tonight! Will let you know the results of the tes.t
VoJ

 

[cook1082]

Sounds like the CO's dialing plan is not set up correctly. I would check with their translations group.

 

[mattmich]

Problem solved.
Public DN table inserted with the NPANXX. Adjusted 1 to 12 digits and default to 12.