can't call 1-800 numbers? on 2008 set

[hellowerld]

I seem to be having an issue.

Originally I changed the extension on a 2008 set. I was able to dial out, dial in fine. I but I could no longer dial out to 1-800/888/866 numbers it looks like..

Prior to the extension change I wasn't able to do it.

After I just used 'out' on the TN and copied a 2008 set that does allow me to dial out to 1-800..

But still same thing, when I try to dial out to 1800.. it just responds with a busy signal.

Any ideas?

 

[hellowerld]

*prior to the change I was able to do it.

all I did was key 00 scr extension

 

[trvlr1]

Check NCOS and TGAR against a known working set and make the non working set the same values.
And just to be sure ... you are dialling 9 (or whatever your access code is)in front of it??

 

[hellowerld]

The NCOS/TGAR is the same as a working set.

I am dialing 9 before i dial-out.

I don't know how useful this is, but here's the TNB of a working and non working set.


NON WORKING
=========================
TYPE 2008
CDEN 8D
CTYP XDLC
CUST 0
ERL 0
FDN 1188
TGAR 15
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 24
XLST
CLS CTD FBA WTA LPR MTD FNA HTA ADD HFD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD FITD CLTD ASCD
CPFD CPTD ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
CDMR MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 1188
LHK 0
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 1449 2 MARP
01 TRN
02 ADL 20
03 AO6
04 CFW 16
05 MWK 1188
06 ADL 20
07
DATE 2 FEB 2010

=========================



WORKING
=========================
TYPE 2008
CDEN 8D
CTYP XDLC
CUST 0
ERL 0
FDN 1188
TGAR 15
LDN NO
NCOS 6
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 24
XLST
CLS CTD FBA WTA LPR MTD FNA HTA TDD HFD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHD FITD CLTD ASCD
CPFD CPTD ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
CDMR MCDD T87D PKCH
CPND_LANG ENG
RCO 0
HUNT 1188
LHK 0
PLEV 02
DANI NO
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 1450 3
CPND
NAME USERS NAME
XPLN 23
DISPLAY_FMT FIRST,LAST
01 TRN
02 ADL 20
03 AO6
04 SCC 0023
05 CFW 11
06 MWK 1188
07
DATE 4 JAN 2010

 

[trvlr1]

Non working =
KEY 00 SCR 1449 2 MARP
Change it to:
KEY 00 SCR 1449 3 MARP
Not sure if this is an issue, but try it and see.

 

[ocruz]

Some provider will not accept an ivalid CLID when you call 800 numbers. Let's say you are sending more than 10 or less digits they will reject the call. Check your CLID tables.

 

[hellowerld]

trvlr1 (TechnicalUser)

- The 2/3 is for the first 3 numbers before the extension. (ie. having 2 means the phone number is 234-5050, having 3 means it's 238-5050)

New Postocruz (TechnicalUser)
- Can you let me know how to check/what im looking for? I'm not too familiar with this system.

Thanks

 

[DocVic]

LD 20
Req: prt
Type: clid

This will print your caller id tables for 1 2 3 and so on.
2 must be setup wrong, that the carrier is rejecting the call.

DocVic
Dedicated to Nortel Products till the end.
Need help? Call Me Now!

 

[trvlr1]

I know what they are for, DOCVIC explained what I was alluding to above. I just wanted you to change it temporarily and test and see if it worked. That way you would know if the set up is correct or not.

 

[hellowerld]

Sorry it was a mistake on my end, apparently "2" has no profile set to it.