can't assign mbox 11 or 19 on callpilot 1

[550spydr]

Hi all,
I have a new 7.1 cics with expansion card (24 sets) driving a call pilot 100.The customer wants to use 2 digit dns and mailboxes with a start dn of 10 (used to have a partnersystem).

When I try to assign mailbox 11 or 19 it wont submit (says invalid mbox or something similar.Any ideas?

 

[phoneguy427]

The following is from our quick reference guide on CallPilot. Change the Name prefix to 71 and the Spec prefix to 72. Then you will be able to create mailboxes 110-119.

Reconfigure CallPilot Parameters
1 – Feature 983
2 – Log: Dial 1020000 (3-digit DNs) or 120000 (2-digit DNs)
3 – Press 2
4 – Bilingual: Y CHNG or NEXT
5 – Prim lang: NAEng CHNG or NEXT
6 – Group lists: Y CHNG or NEXT
7 – Leading digit: 9 CHNG or NEXT
8 – CallPilot UI: Y CHNG or NEXT
9 – Name prefix: 11 CHNG or NEXT
10 – Spec prefix: 19 CHNG or NEXT
11 – Primary UI: NVM CHNG or NEXT
12 – System config Press OK to accept changes or RETRY to return to step 4
Brian Cox



When in doubt RTFM (read the friggin manual)

 

[bwtc]

I would use a minimum of 3-digit DNs. You'll run into problems (B2, HG, etc) if you use 2-digit

 

[curlycord]

I agree, I always tell them if your 3 digits you will look like a bigger company and suggest to but a 2 in from i.e 10 is now 210.

 

[phoneguy427]

Get a grip boys, trying to replace Parter. Come to the light side.

When in doubt RTFM (read the friggin manual)

 

[curlycord]

My spelling needs a grip!

 

[phoneguy427]

I must thank Mr. Cox for the info, used it a couple of times.

When in doubt RTFM (read the friggin manual)

 

[RikRodgers]

1 less partner in the world. Let's celebrate. (Sorry ATT, or Lucent, or Avaya...whatever.)

Thanks, phoneguy427. I've always talked the customer into going with 3 digits, too. Will this release MB 12 for subscriber use also, and if so, will the f983 login change accordingly?

 

[exsmogger]

phoneguy427,

Good to hear that our guides are helpful.

By the way, Mr. Cox is my dad. Brian will do just fine!

Brian Cox

http://www.jandjcommunications.com