Can't access sx2000l with new laptop

[myhandleis]

I have a lenovo laptop that I use to access the sx2000 switch by a modem. I need a new laptop which is a Dell with Win7. It did not have a internal modem so we add an external one. I can get to the switch after the hand shake, but when I press "control c" the screen for the switch does nothing. I copied the ProcommPlus over to the new laptop. No one has been able to get pass the first screen.

Any suggestions?

 

[SXWizard]

After ctrl C try ctrl W. That is the command to draw the screen.

 

[myhandleis]

I didn't mean to type "control c" but "control w". The control "w"
does not do anything on the new laptop.

 

[SXWizard]

Using ProComm with Windows 7 and external modem (over Bluetooth) here and it works OK. Check your baud rate settings in ProComm and the modem and make sure they are the same (usually 9600).

 

[Supernova99]

if you are using procomm make sure the terminal emulation is correct

You need to set terminal type VT100 and ASCII coding

I am sure the defaults for Procomm are not these.


Share what you know - Learn what you don't

 

[myhandleis]

The terminal emulation are correct.

 

[dryaquaman]

1st of all, be sure the modem is not a "win Modem".
The best luck we've had is with USR modems.

Next, in Procomm, go to the port settings, them Modem/Connectino Properties.
Verify port speed at 9600. Protocol should be Standard EC
Compression should be disabled and flow control should be none.

I service a lot of system via this set up. This is how I normally can get them working. However, there are times when I haven't been able to get them working at all. Those I have to move to another PC with a different modem. I've never been able to figure out what the difference is.

Dry Aquaman

http://www.university-music-on-hold.com

 

[SXWizard]

I have seen the SX2000 maintenance port receive a ctrl s (stop scroll) during handshaking. Could be from a noisy line. After connecting try ctrl Q, ctrl C, ctrl W.

 

[dryaquaman]

I've also seen this if someone kicked in a "en Pr/n" and walked away from it.
A CTL-C clears that.

Dry Aquaman

http://www.university-music-on-hold.com