Cannot Start (or query) Site Component Manager

[TKR]

Quick background -
I recently changed the SMSService Account's name since the old one kept locking up (long story)
The environment is SMS2.0 SP2 on a Windows 2000 SP1 server. Only SMS server with no clients at this time.(am prepping a pilot program)

The problem -

In the component status the SMS_SITE_COMPONENT_MANAGER is listed as stopped despite being on autostart. From SMS Service Manager I cannot query the service to try to start it manually. This seems to set the SMS_HEIRARCHY_MANAGER to warning with the following error message:

***

SMS Hierarchy Manager cannot reinstall the SMS Site Component Manager under the new service account and password. The operating system reported error 1060: The specified service does not exist as an installed service.

Possible cause: The service account and password are not valid.
Solution: Specify a valid service account and password using the SMS Administrator console.

Possible cause: The account does not have Administrator permissions and "Log on as a service" rights.
Solution: Grant the appropriate permissions and rights using the Windows NT User Manager.

***

I checked be log on as service and that is OK.
How do I use the SMS Admin console to specify a valid svc acct and passowrd? I cant find where to do this.

Thanks...

 

[SmsMike]

In the MMC go to Site Database\ Site Hierarchy\ #SITENAME#\ Site Settings\ Connection Accounts

You can set the Client and Site Systems accounts there. The Site System account will only be needed if you Netware in the environment. The Client account must have the correct permissions to access CAPs and Distribution Points.

It is easiest to give the service account LAN Admin privileges. This account is set under Addresses when you create Senders.
If you need to use an special account for software installs you set this under Component Configuration\Software Distribution.
Also make sure the accounts have the NTFS permissions set correctly.

If you still have problems I recommend doing a site reset, which is relatively painless and will reset all SMS service accounts.

Hope this helps!

Mike

 

[TKR]

The site reset did the trick. thanks.