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cannot retrieve parked call from the phone it was parked on

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hgillis14

hgillis14

Programmer
Oct 3, 2012
42
CA
I have a customer who has a release7 - when they park a call and want to try to retrieve that parked call from the set they parked it on, they are unable. When they press Park 1
there's no option to press connect or select.

Any ideas why this is happening?
 
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