slamminhammo
Instructor
During a recent installation of Manager my laptop battery died (I know I should have had the power on!)
The result is that I cannot remove/repair or re install Manager.
I have removed all other references to Avaya products in Add/remove programs and then gone into regedit and removed anything I can see to do with Avaya.
I have saved all my configs and removed all Manager Folders on my pc.
I have tried to install into a different hard drive letter(Partitioned on my laptop)
I have attached a Word document that shows the error message received when I try to repair/uninstall and the error message when trying to re-install the software.
I would normally have tried a system restore at this stage but for some unknown reason I only have an entry for 2011 and no others since.
Can anybody please help
PS I am a telephone engineer and NOT an IT expert so be gentle please!
Technolgy - The Mother of Frustration
The result is that I cannot remove/repair or re install Manager.
I have removed all other references to Avaya products in Add/remove programs and then gone into regedit and removed anything I can see to do with Avaya.
I have saved all my configs and removed all Manager Folders on my pc.
I have tried to install into a different hard drive letter(Partitioned on my laptop)
I have attached a Word document that shows the error message received when I try to repair/uninstall and the error message when trying to re-install the software.
I would normally have tried a system restore at this stage but for some unknown reason I only have an entry for 2011 and no others since.
Can anybody please help
PS I am a telephone engineer and NOT an IT expert so be gentle please!
Technolgy - The Mother of Frustration