Cannot Ping Servers from PPTP VPN User.

[nexuspoint]

Hi.

Has anyone else had this problem, as your assistance will be greatly appreciated?

I can successfully connect a Windows XP VPN clinet to a Watchguard 1000 Firewall. I have created a rule that allows PPTP users all services in and out, but when the PPTP user connects, they can only successfully ping a Domain Controller but nothing else (like a mail server). All servers are given the firewall as their default gateway.

The PPTP user is given the same IP subnet address as the servers, but I fear I am just missing something obvious. A tracert command shows ping connections die just after the trusted interface, except for the Domain Controller that I can ping, which returns a successful trace. However I can ping the connected PPTP user from any server.

Any ideas, please?

Thanks in advance.

 

[mjarratt]

I am having the same issue. I have even tried punching a hole (metaphorically speaking) through the firewall for that user (allowing the pptp user to use "Any Service") unsuccessfully. I have contacted support and they want me to run a packet utility to log the packets on the firewall at the time connection. I really don't understand why, but I'll let you know if I find anything out.

mjarratt

 

[coladmin]

for my MUVPN users I had to give them an IP that was not in the same subnet as my servers etc. this was a workaround for a bug in an older version of the software and I have never changed the configuraiton. give it a try and let me know

 

[Freedom99]

Do you have your internal DNS set in the client properties? You should. It will probably solve this problem.