Cannot Ping Externally????

[surrban]

Hello,
I have a win2k server with sp-3. I suddenly cannot ping externally, the name will resolve to an address but then times out? An ip address will resolve but then it also times out. I have internet and email? I can ping my router and machines internally?
Thanks in advance for any help!
Stephanie
I have power cycled the router, I did install the critical update for msblast, but I think this may have started before then, I am not certain?

 

[Claudek]

Usual reasons for your problem -
Server has wrong gateway address
(Internal or external)firewall is blocking icmp packets
Nic error (unlikely in your case)



Claudius (What certifications??)

http://www.iteq.com.au

 

[GlenJohnson]

Anything in the event logs? Can clients ping outside? Have you tried re-booting? Good luck and let us know. (Tracert someone on the outside and see who stops you.)

Glen A. Johnson
Johnson Computer Consulting

http://www.johnsoncomputers.us

"The best fire does not flare up the soonest."
George Eliot (1819-1880); Englist novelist.

Want to get great answers to your Tek-Tips questions? Have a look at FAQ219-2884

 

[justcurious]

The same thing happened to my Win2K Pro workstation a couple of weeks ago, right after I installed the MSBlaster patch and other critical updates. Unfortunately I had also just updated the firmware on my Linksys router and then we experienced the massive power failure. I didn't know where to begin.

I eventually uninstalled all MS patches, fixes and service packs, then went to Windows Update and installed everything there was to install. Problem fixed.

Sorry I can't be more specific, but I just haven't had the time to do any indepth analysis.

 

[surrban]

Hi Guys,
Thanks for your responses. I did not get to work on this today. I know that the server has the right gateway, we do not have an actual firewall, just a router. I cannot ping work from home. I will try to get in a full reboot this weekend. I will also try a traceroute. It does seem to kind of coincide with the install of updates, so if the reboot doesn't help me, I will try the uninstall reinstall of updates. Nothing in the event logs jumped out at me, I think I need to go back a little farther.
Thanks for pointing me in a few good directions!
Stephanie