Cannot make outgoing call from SIP

[arunknair]

I have configured a SIP trunk of IPO, i have done this before so many times, this time telco is different.

I am not able to make any outgoing calls, i caontacted telco and they send me the trace from their side


Traces are showing that the PBX is sending the called number as IP address in tel format which is invalid called number. PFA complete traces.

INVITE tel:+172.17.84.36 SIP/2.0
Via: SIP/2.0/UDP 10.65.12.14:5060;rport;branch=z9hG4bK4c3af6ff281f48edbc70681d79427834
From: "ADMIN" <sip:966115101810@172.17.84.36>;tag=488aaad8c05f8320
To: <tel:+172.17.84.36>
Call-ID: c5eb4c89d625597c00e5f17261de48bc
CSeq: 1904665510 INVITE
Contact: "ADMIN" <sip:966115101810@10.65.12.14:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Content-Type: application/sdp
Supported: timer
User-Agent: IP Office 8.1 (63)
Content-Length: 300


I found that when i make outgoing call the PBX is sending 172.17.84.36 instead of 966115101810@72.17.84.36

HOW CAN I MAKE THE pbx SEND THE TO ADDRESS AS 966115101810@72.17.84.36

 

[arunknair]

1 and 2

Do I need to increase it?

 

[djmtrar]

I think you have other SC in the IPO that affect this.


Regards!
Djmtrar

 

[djmtrar]

and the Dial Time and Delay Count.... perhaps to short....

Try 3 and 5 or 9 respective.... depending your country, your dial plan, your SC.... etc.. etc... you must set others....



Regards!
Djmtrar

 

[intrigrant]

You should always] use ARS:
In system shortcodes you may only have one shortcode with the feature "Dial", this one:
SC = ?
TN = .
Line ID = 50:ARS
Action = Dial

Then in ARS 50:Main
9N;
Dial
N
Line Group 18

The above is the only correct syntax and in 8.1 you don't need the "@172.17.84.36" also in ARS set the dial time out to 3 or 4 seconds.
Do not forget the "Dial Emergency" shortcodes for your region.

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