Cannot load Intel ICH9 32-bit drivers using "F6" install

[tookawhile]

Here is what I tried.

I have a server which uses a Tyan Toledo i3210W
(S5211) Intel® 3210 Chipset mainboard.

It is running XP 64-bit (clean install) using the onboard Intel ICHR9 SATA RAID, 2 x SATA RAID1 disk in RAID1. – all works
perfectly.

Due to BackExec10.1d not working with XP 64-bit (well unsupported) I need to install XP SP2 32-bit on the
server and this is where it goes wrong.



I do the following:

1) I download the 32 bit XP driver from the Tyan site
(Intel_RAID_v7.5.0.1017_32bit) and create the driver on floppy for my "F6" install – I have also used the utility on the Tyan support CD to create an “F6” driver diskette


2) I connect an external USB floppy drive and insert driver disk

3) BIOS is not touched, left just as it was with the working XP 64-bit system, it is set as follows:

Serial ATA: Enabled
Native Mode: Auto
SATA RAID: Enabled

4) I reboot server with it booting from XP Pro + SP2 CD

5) XP proceeds load, I hit "F6" and load the Intel ICH9R SATA RAID driver, it loads the driver fine and the proceeds to the next stage

6) Next it detects the hard disk/partitions and volume and ask me to create a partition, all usual stuff, I except the defaults

7) Next is the formatting, I select “Quick Format” it formats the disk with no problems

8) I then briefly starts to load stuff but then a prompt appears displaying the following:

“Insert the disk labelled:
Intel Matrix Storage Manager Driver into drive A.”

I have 2 choices now, either “Enter” to continue, or “F3” to quit, I tried enter to continue (with the driver floppy still inserted), it does nothing, the floppy activity LED does not even flash or anything, I’m left with no choice but to “F3” and quit.

9) I looked up the Intel Matrix Storage Manager Driver and I believe it is the management software for the Intel RAID which runs from within the OS, and it is over 5MBs in size, so how can this fit on floppy, even if this correct?

10) I then decide to start over using the exact same process as above but using the XP 64-bit CD and the XP 64-bit Intel RAID driver, it installs fine and no prompt is displayed requesting the “Intel Matrix Storage Manager Driver”

11) I have compared (the best I can) the driver on the floppies between the 32-bit and 64-bit, they seem much the same, same number files, same names etc.


What am I doing wrong? If I follow the same procedure for XP 64-bit is all works fine.

 

[goombawaho]

This may be a long shot, but that floppy drive may not be supported for XP installation - not all USB floppies will work. See if you floppy is in the following list.

http://support.microsoft.com/kb/916196

 

[wahnula]

Look here:

http://downloadcenter.intel.com/fil...XP+Professional&lang=eng&strOSs=44&submit=Go!

There are a few options for "32-bit Floppy Configuration Utility for Intel® Matrix Storage Manager"

I would try the newer one, but have a second floppy ready to go with the oolder version just in case.

Tony

Users helping Users...

 

[BadBigBen]

if wahnula's tip does not work...

try setting the following BIOS menu item:

set SATA AHCI Enable tp Enable

SET SATA AHCI Legacy to Disabled

Reason:
[Disabled]: SATA and PATA drives are auto-detected and placed in Native IDE mode.

source: the Manual...


Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[tookawhile]

A few things to try.

I used the 32-bit Floppy Configuration Utility for Intel® Matrix Storage Manager to create the driver floppy, I also used the Tyan supplied one as well.

It is odd, as the floppy driver (it is an external USB one) obviously works with it as it loads the driver in, I see iaStor.sys file load in and the floppy drive makes all the usual noises, and XP can also the RAID1 array as it formats it and reports the correct size.

 

[BadBigBen]

I think that winXP 32bit looses contact to the USB when it boots up, reestablishing the contact at a later time...

Best would be to integrate the ICH9 drivers by slipstreaming it onto the XP CD...

see here for a how to:

nLite

http://www.nliteos.com

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[tookawhile]

I should have said I had already tried setting the BIOS to the following:


set SATA AHCI Enable tp Enable

SET SATA AHCI Legacy to Disabled

But when I tried the above it BSOD shortly after compeleting step5. I have repeated this process many times, same result.

The floppy driver seems to work initially, but like you say, once XP gets going it cannot work with it. I'm checking the supported floppy device list at the moment.

Slipstreaming maybe the way forward.

I have also contacted our supplier, they have a close relationship with Tyan, currently, Tyan cannot/have not confirmed that they have tested the driver on XP 32-bit using the onboard RAID function.

 

[tlcscousin]

Have you tried using nlite and include the drivers in the cd you build with the program?

 

[wahnula]

Slipstreaming maybe the way forward.

Building an nliteOS boot disk with updates and drivers takes about an hour...time well spent.

Tony

Users helping Users...

 

[tookawhile]

Well I've found one thing, the USB floppy drive is not on the MS supported devices, but I have to wait to get another USB floppy drive, in the mean time I'll try the nliteOS out, I'll keep you posted and thanks for all the great advice

 

[tookawhile]

Well, got another external USB floppy drive (Sony this time, the other one is a NEC)and everything works just as one would expect.

I'm still going to use nlite as it is a handy looking tool to have.

 

[tookawhile]

I should add that Tyan have sent be a beta BIOS update for the m/b, I will also see if that works,out of curiosity.

 

[Shailen12]

I'm looking for Win XP 64 bit ICH9 drivers so that I can use AHCI mode on my Dell Optiflex 755.

Intel's site doesn't seem to have them (?) - I searched Intel.com/support for ICH9 drivers for a bit now and can't find them.

Could anyone give me pointers as to where I can find them?

Thanks in advance!

Shailen

 

[wahnula]

Shalien

Welcome to the forum. It's always best to start a new topic for a new question rather than dredge up an old post and "tack-on".

As for your problem, I would go to Dell and enter your Service Tag, see if they have it.

Tony

Tony

Users helping Users...

 

[BadBigBen]

Shalien, to add to Wahnula's answer:

you didn't look good enough...

here is the Intel Matrix Storage Manager driver for the ICH9 controller...

[ignore]

http://downloadcenter.intel.com/Det...Windows* XP Professional x64 Edition&lang=eng

[/ignore]


Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."