Cannot Get Online Help in PM 7.01 2

[wexmary]

I upgraded to 7.01. When I try to go into Help Topics, I get message that "The file /C%3A%5CPagemaker cannot be found. Please check location and try again.

Huh??? How can I get help files?

Thanks.

 

[horqua]

Mary,
Here's where the Help file resides on my system:
C:\Program Files\Adobe\PageMaker 7.0\RSRC\USENGLSH\Help\Help.htm

See if you can use this path as a guide to find or re-link or copy the help files from the CD and paste them into the proper path.

Knock and the door shall be opened unto you. Seek and ye shall find!

I love Mondays cause they're the Second day of the week!

 

[wexmary]

Thanks for the great tip. I found the file. But Pagemaker does not look for it. I can set it as a favorite/bookmark.

I would like Pagemaker to automatically go there in my browser. However, I do not use the standard Program files directory for it which may be why it is reacting so poorly.

Is there some sort of INI file that tell Pagemaker where to find the help files?

 

[BionicJohn]

Hi, wexmary,

> I would like Pagemaker to automatically go there in my browser

Load up PM but do not open any publication. The click File -> Preferences… -> Online… and under "Web Browser" browse to identify your browser to PM. This *should* help.

Also, are you an AOL user? AOL can re-assign file associations without the using realising.

Iechyd da! John
15:24 17/08/2003

 

[wexmary]

Still having a problem.

There is no issue getting the browser to start. It goes to my default Netscape 7.0 browser. And I do not use AOL.

But the URL it goes to is file :///C:\Pagemaker

BTW, the setting you suggest only goes to an exe file.

Like I said, how do you tell it to go to a particulat htm to start. It is not finding mine.

Thanks.

Howard Wexler

 

[BionicJohn]

Hi, wexmary,

Bear with me.

1. Exit PM7.

2. open "My Computer" and navigate to the folder [pmdir]\RSRC\[language]\Help. In my case this folder is D:\Adobe\PageMaker 7.0\RSRC\UKENGLSH\Help.

You should have some 672 files in it. Please confirm that is correct.

2. If that is so, then move up the folder tree one level to the folder [pmdir]\RSRC\[language] which is my case is D:\Adobe\PageMaker 7.0\RSRC\UKENGLSH

3. Rename the file pm70.cnf pm70cnf.old
You will lose any alterations you have made to your style palette.

4. Load up PM7 - the file pm70.cnf will be created with PM's defaults.

5. If hitting F1 does not open up the helpfiles, then I suspect you have an incorrect or corrupt entry in your registry. The best way to correct this is to re-install PM7.

Full details on how to do this:

From:

http://www.adobe.com/support/techdocs/2f02a.htm

How to remove PageMaker, manually remove certain remaining PageMaker components, and then reinstall PageMaker:


Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.


1. In Windows Explorer, move any personal files (such as publications, custom PPD files, user-dictionary files) from the PageMaker 7.0 or PM65 folder to another folder.

2. Start the PageMaker uninstaller by doing one of the following:
-- In Windows 2000, NT, Me, or 98, choose Start > Settings > Control Panel, double-click Add/Remove Programs, select Adobe PageMaker [version], and then click Add/Remove.
-- In Windows XP, choose Start > Control Panel, double-click Add or Remove Programs, select Adobe PageMaker [version], and then click Remove.
-- Choose Start > Programs > Adobe > PageMaker [version] > Uninstall PageMaker [version].

3. Click Yes in the Confirm File Deletion dialog box.

4. Restart the computer.

5. In Windows Explorer, delete the PageMaker 7.0 or PM65 folder. Click Yes if Windows returns the following alerts:
-- "Are you sure you want to remove the folder '[folder name]' and move all its contents to the Recycle Bin?"
-- "Renaming, moving, or deleting '[folder name]' could make some programs not work. Are you sure you want to do this?"

6. Remove PageMaker from the Start menu:
a. Right-click the Start button, and choose Open from the pop-up menu.
b. Double-click the Programs folder, and then double-click the Adobe folder.
c. Select PageMaker [version], and then choose File > Delete.

7. Open the Registry Editor:
a. Choose Start > Run.
b. Type regedit in the Open text box, and then click OK.

8. Make a backup copy of the registry:
a. Choose Registry > Export Registry File.
b. Specify a location and name for the backup copy, and then click Save.
9. Edit the registry as follows:

-- Windows XP and 2000
a. In the left pane of the Registry Editor, click the plus sign (+) beside the HKEY_LOCAL_MACHINE key.
b. Click the plus sign beside the SOFTWARE key.
c. Click the plus sign beside the Adobe key.
d. Select the Media Browser key. (If the Media Browser key does not exist, go to step 9.)
e. In the right pane, select PlugIns, and then choose Edit > Delete.

-- Windows NT, Me, 98, or 95
a. Choose Edit > Find in the Registry Editor, and type pagemaker in the Find What text box.
b. Click Find Next; for each entry found, choose Edit > Delete, and then click Yes in the Confirm Delete dialog box. Repeat this step until Windows returns the alert "Finished searching through the registry."


Note: Removing these registry entries affects all installed versions of PageMaker.


c. Choose Edit > Find, type pm70 or pm65 in the Find What text box, and then repeat step b.

10. Choose Registry > Exit, restart the computer, and then log in to Windows as a user with administrative rights. If you don't have administrative rights, contact your system administrator for assistance.

11. Reinstall PageMaker. For instructions, open the How_to_Install.wri file on the PageMaker 7.0 CD-ROM, or see pages 9-11 of the "Adobe PageMaker 6.5 Plus Getting Started Guide."

12. Restart the computer.

 

[hierogrammate]

>> I would like Pagemaker to automatically go there in my browser
>
>Load up PM but do not open any publication. The click File -> >Preferences… -> Online… and under "Web Browser" browse to >identify your browser to PM. This *should* help.
>
>Also, are you an AOL user? AOL can re-assign file >associations without the using realising.
>
>Iechyd da! John
>15:24 17/08/2003

This suggestion was helpful for me. I also had problem getting into the online help guide from within PM. However, this only works when I use the Help--> Help Topics menu... F1 doesn't open the file (I have no idea how to associate it with that task)... BUT, I'm happy that I no longer have to use the bookmark I created for the file.

 

[hierogrammate]

Just wated to correct something: forget what I said above, F1 *does* work too now... all I had to do was restart the program after making the changes, duh

E.

 

[BionicJohn]

Hi, hierogrammate

Great! Another happy PM user!

Iechyd da! John
12:41 16/10/03 BST