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Cannot forward to Call Pilot SDN

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cm6043

MIS
Dec 10, 2003
64
HK
Would any one help me ?
I have make a night DN 8824 and insert to the Receiption DN 8811 but when afer 18:00, outside call cannot be forwrd to the voice menu 8824.

LD 15
CRTOD yes
CRT0 (or 1/2/3) 18 00 09 00 (or any other time)

LD 11
Insert CLS RTDA (besides CFHA CFTA HTA FNA)
Insert AEFD 8824
Insert AEHT 8824
Insert AHNT 8824
Insert ARTO 0 (or 1/2/3)

In Call Pilot, I have a SDN 8824 voice menu.
 
Do you have a phantom DN built? You need to build this and send the nite number to this DN. The Phatom DN must be DCFW to you VM CDN.
 
Thanks !
is it possible for my main line 8811 which is a ACD
 
You can use either an ACD Queue or a CDN. If you use an ACD Queue setup NCFW to your VM number and it should fwd to your SDN
 
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