Cannot find slot -99999

[jmdoc66]

Running 6.02 on a HP 11.0 server. This is the error I have encountered. This started after I labelled a batch of brand new DLT tapes for use. Any help would be greatly appreciated.

Jan 8 15:22:41 domhp2 syslog: NetWorker media: (alert) Jukebox `Q47-B' failed
Wed 15:22:40 cannot find slot `-99999' in operation slots list.

 

[john7]

What happens if you do a

nsrjb -HEv

command? THis should reset the JB and re-inventory. It is possible that you JB has a problem. A Q47 is a relativly old device.

John7

 

[jmdoc66]

After looking at numerous threads, I took the advice of one and checked my nsrjb.res. It was corrupt. Under "Loaded Slots" there was a -99999 in one of the four positions.
The top 15 lines where also at the bottom of the file for some reason. After I took out the -99999 and deleted the bottom of the file, it worked as it should and the error has not reappeared.

You are correct about the Q47. It's the reason I don't sleep well at night and both of the JB's are scared with black marks from former system admins kicking the hell out of them.

Thanks for your help. Mike

 

[jkalbus]

Hi jmdoc66

only editing "Loaded Slots" might work - but to be on the safe side, you should also edit:
"Loaded Barcodes"
"Loaded Slots"

and after doing so, you should issue a

nsrjb -vEH

just to sort things out.

johanes

 

[keefb]

I wouldn't recommend you edit the nsrjb res, perhaps delete it and then recreate the jb, had some strange things happen.

Just delete the jb and rerun jbconfig Regards
KeefB

 

[eskolnik]

I would restore it from a good backup. If you have to perform a disaster recovery of the servers boot strap.
On NW 5.2.3 this used to happen all the time and I saved a good copy of it to copy over a corrput one. I haven't had these problems since I went 6.1.2 or 6.1.3.

ed Ed Skolnik
The Interpublic Group Of Companies, Inc.
GIS Chicago System Administrator
Chicago, Illinois 60611

 

[jmdoc66]

As I said before I edited the nsrjb.res file and it worked, however I may have been lucky this time.
Thank you for all of the comments. I've put them in my notes and if this happens again I will take your advice and do a restore.

Thanks
Mike

 

[jkalbus]

It might not be the recommended way of cleaning up - but as I said before editing is the easiest and fastest way.
In our environment it would not easily be possible to delete and recreate the jukebox - 2 Jukeboxes with 22 physical drives - 56 shared drives with together about 3800 tapes

as it is common - you can solve everything in more than one way

Johanes