Cannot find Outlook file OLD.pst after changing it

[bobnplano]

I am using Windows XP Home Version & Office 2000 with Outlook 2000. When I was downloading email I received the error message: "Outlook.pst can not be accessed. Data error. Cyclic redundancy check." Microsoft's Knowledge Base instructions Q319128 said to rename Outlook.pst to OLD.pst & then run the Inbox Repair Tool. Knowledge Base 272227 & 287497.

I did that part successfully & then proceded to run the Inbox Repair Tool. As my luck would have it, I have searched the world over on my PC & it does not find the OLD.pst file that I created. Now how can I repair it if it won't find it? I have now lost some emails because of it. Please help me! Your assistance would be gratefully appreciated.

Bob

 

[Dreamboat]

Bob, did you try searching for *.PST files? Perhaps you'll find it that way, particularly if you know what day it would last have been modified.

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[cmeagan656]

XP also hides some files and folders. Make sure that you have the search set to search hidden files and folders.

Cheers.

 

[bobnplano]

Dreamboat, yes I tried searching for *.pst but nothing comes up. cmeagan656 didn't find it that way either. I know it's there because I saw it after I changed the name. When I reopened Outlook & got the brand new look I saw that the window where I saved OLD.pst was still there. I closed the window & then it was never there at that location again. I know it was there! Believe me, it was there.

 

[Dreamboat]

Okay. Not only do you have to set the search to show hidden files and folders, but I believe you must be viewing them as well.

Open My Computer. Hit Tools-->Folder options, View tab. Check Show Hidden Files & Folders
Uncheck Hide file extensions...

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[bobnplano]

Yes Dreamboat, that was done & it only brought up two files that had nothing to do with .pst files. Still nothing.