Cannot Export

[gojohnnygogogogo]

Hello,
hope someone can help, some of my clients computers have no problem exporting reports to excel, but others cannot.
they don';t get errors, when you save the file and open it it is blank.


any ideas ?
I have checked the dll versions for exporting and look the same.

 

[dataent]

This is a known issue on Windows 2000 machines, go to the following website to get the download that fixes the problem.

http://support.crystaldecisions.com/kbase/c2009582.asp