Cannot do a brick restore on Exchange

[chud]

keep getting E3201 error. did everything and them some from cai knowledgebase but still cant restore (running 6.6 advanced). anyone else come across this problem?

 

[scrooge]

chud did you get a reply from arcserve on this question.  i am also unable to get a bricks level restore on my backups.  in fact i am unable to even see the bricks level when I try to modify a current job scheduled.

 

[EvilOptic]

trying to restore mailboxes eh.&nbsp;&nbsp;Have you by any chance reinstalled exchange server or deleted the mailboxes.&nbsp;&nbsp;If so try phoning the help desk and someone will tell you how<br>

 

[chud]

cai phone support it a JOKE!  no help whatsoever, the cai tech i was dealing with was a total jerk as well... had me repeat what i had done in the past (wasting more time) and when he couldn't help resolve the issue he chastised me for not purchasing tech support (nice, put out a crappy add-on and charge people a "big time charge!" to get it to work.)

 

[Guest_imported]

To restore a mailbox from the brick level backup you must,<br><br>Create the use in Exchange you are about to restore and send a mail to the account you just created to initialize it. Then try to restore the mailbox.. <br><br>&nbsp;

 

[lstoflf]

Check this out:<br><br><A HREF="

http://support.cai.com/techbases/asnt/16049.html"

TARGET="_new">

http://support.cai.com/techbases/asnt/16049.html</A><br><br>Perhaps

you didn't install the Exchange agent correctly...<br><br>

 

[lewdog]

DAZDC is right I did it and it worked.