Cannot delete registry key 1

[adrianc85]

I am trying to delete registry keys from an uninstall version of Norton Antivirus and i keep getting access denied. I tried to make myself the owner of the keys but that did not work. It currently says that the key has no owner. I tried changing permissions and add the administrator as a user that has permissions and it still told me access denied. Also i did all this in safe mode. Is there a way to delete these keys ??

Thank you for your support

Adrian

 

[DTracy]

I think you may have to stop the Norton service first, and then try to delete the key.



Best Regards,
David Tracy

 

[adrianc85]

I am in safemode and that would not be started. Also i do not have norton installed at this time. I am just trying to remove these left over registry keys.

 

[bcastner]

http://www.derkeiler.com/Mailing-Lists/NT-Bugtraq/2004-12/0003.html

 

[linney]

Have you tried changing permissions further up the hierarchy of the Registry in case they are being inherited and passed down to the key you are working on?

 

[bcastner]

You can use the native utility discussed here:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;313222

Rather than the general case of reset, you want to use the command line:

/REGKEYS

 

[adrianc85]

bcastner i am running what you gave me. I will post back with the results.

 

[bcastner]

Please tell us how it sorts for you.
The Norton Suite of NortonWorks and Norton Internet Security have just clogged the internet with issues.

I think they are resolvable (my link above).
But guess what the last two pieces of software I let member linney install on my machine.

 

[linney]

McAfee and Norton?

Or maybe you meant these?

Neko the Cat

Watch a cute white kitty as it runs all over your desktop chasing a mouse cursor.

http://www.pcworld.com/downloads/file_download.asp?fid=4990&fileidx=1

Cat95!

Miss your kitty? Cat95, a 32-bit version of the Cat program, places a playful feline on your desktop.

http://www.pcworld.com/downloads/file_download.asp?fid=3086&fileidx=1

 

[bcastner]

Or a free clean of your screen. This is an automatic screen cleaner involving cats: (give it a moment to load, it is popular):

http://www.clean-your-screen-for-free-now.com/

 

[adrianc85]

Thank you very much for your help guys i used

http://support.microsoft.com/default.aspx?scid=kb;EN-US;313222

and resetted the permissions on the registry. This allowed me to delete the Norton registry keys and reinstall it with no problems.

Thanks again bcastner

Adrian

 

[bcastner]

I had a guess that might help.

Best wishes, and try the screen cleaner linney invited. (It was the second to last piece of software I let him install on my machine).

Best wishes.
Bill Castner

 

[adrianc85]

I know why it was happening now. What happend was we switched to a Domain from a workgroup environment. The registry keys were owned by a local user alone (no administrator just that user). If i would have logged on to that local user and uninstalled Norton or deleted the key it would have worked. I stumbled over the problem again but this time i found out what it was.

Just thought i should post this back for anyone having problems too.