Cannot delete EL6 extension anymore !

[michelepin]

Hi all,

i've already enquiry the forum but without any result. I'll try again. I'm managing a MD110 BC13 with 16 LIMs and i'm expecting faults since few weeks. Here's what happens:

[pre]<EXTEEIR=2875;EXTEEIR=2875;
SURE? (YES/NO)
<YWAIT
WAIT
WAIT
WAIT
FAULT INTERRUPT

MESSAGE FROM OPERATING SYSTEM:
RELOAD REQUESTED
RELOAD REQUESTED
SYSTEM INITIATED DATA[/pre]

and HIMDP return to me:

[pre]<HIMDP;
DIAGNOSTICS FROM OPERATING SYSTEM
TIME DATE
11:06:19 17OCT18
NO INFORMATION STORED IN LIM 001, LAST HIREI: 14:15:50 11OCT18
NO INFORMATION STORED IN LIM 002, LAST HIREI: 14:15:50 11OCT18
NO INFORMATION STORED IN LIM 003, LAST HIREI: 14:15:50 11OCT18
NO INFORMATION STORED IN LIM 004, LAST HIREI: 14:15:51 11OCT18
NO INFORMATION STORED IN LIM 005, LAST HIREI: 14:15:50 11OCT18
NO INFORMATION STORED IN LIM 006, LAST HIREI: 14:15:50 11OCT18
NO INFORMATION STORED IN LIM 007, LAST HIREI: 14:15:51 11OCT18
NO INFORMATION STORED IN LIM 008, LAST HIREI: 14:15:51 11OCT18
NO INFORMATION STORED IN LIM 009, LAST HIREI: 14:15:51 11OCT18
NO INFORMATION STORED IN LIM 010, LAST HIREI: 14:15:51 11OCT18
DIAGNOSTICS FROM LIM 011, LAST HIREI: 14:15:51 11OCT18

TIME DATE ERROR CODE
10:15:55 17OCT18 H'60
ADDRESS CONTROL FAILURE
LOGICAL PROGRAM ERROR ADDRESS = 02003C92
ENTER
SWSW A-LEVEL SIGNAL RELEASE (H'0086)
FROM CMP (H'2D2) EXE A IN LIM 002
TO ELP6 (H'19D) EXE A IN LIM 011
NUMBER OF DATA BYTES IN SIGNAL = 3
WITH 0 1 2 3 4 5 6 7 8 9
000 02 79 1C

NO INFORMATION STORED IN LIM 012, LAST HIREI: 14:15:51 11OCT18
NO INFORMATION STORED IN LIM 013, LAST HIREI: 14:15:51 11OCT18
DIAGNOSTICS FROM LIM 014, LAST HIREI: 14:15:51 11OCT18

TIME DATE ERROR CODE
09:41:46 15OCT18 H'17
FAULTY INDEX
LOGICAL PROGRAM ERROR ADDRESS = 0204392A
ENTER
SWSW A-LEVEL SIGNAL TRUTOTRUCAL (H'002C)
FROM TLP60 (H'3BD) EXE A IN LIM 014
TO SLP60 (H'37B) EXE A IN LIM 014
NUMBER OF DATA BYTES IN SIGNAL = 6
WITH 0 1 2 3 4 5 6 7 8 9
000 69 E0 00 00 00 00

USER STACK DUMP
0 1 2 3 4 5 6 7 8 9 A B C D E F
02 06 53 44
NO INFORMATION STORED IN LIM 015, LAST HIREI: 14:15:51 11OCT18
NO INFORMATION STORED IN LIM 016, LAST HIREI: 14:15:51 11OCT18

END[/pre]

I think there's something damaged. Any hint ?

Thanks, Michele

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[michalbar]

hello,
please check if parallel ringing is set or extension is forwarded.
Maybe this is solution


or maybe block the card and restart it
otherwise block equ and then try to delete extension

 

[inlsp05]

this is Der faulty.

PG4E

 

[ges69]

Hi Michele,
have you tried to restart ELP6 progran unit in LIM 11 and LIM 1 ?

 

[whosrdaddy]

Sounds more like a data corruption.
Contact your service provider to resolve this problem.
There are some users here on the forum that may help, but that is not the fastest option...

-----------------------------------------------------
Helping people is my job...

 

[michelepin]

Thanks to all!

I have contacted our support service, as suggested, because seems to be a severe data corruption.

MP

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