Cannot change IP information via Console on Baystack 470 1

[barto44883]

When using Hyperterminal to connect to my Baystack 470 via console cabel, I cannot change the IP address or any other IP information but I can via telnet or web browser. I have tried factory settings. I have taken all passwords off and of course rebooting the switch.

 

[RuthBritsch]

Is your BayStack stacked with cascade cables to other units? Which is the master unit? There is a stack- and a switch IP. Which IP do you want to change? Have you tried a different terminal program/ different serial cable? I always use 9pol to RJ45-Adapters and a normal Patch cable. Common Null modem cables doesn't work.

 

[Auger282]

hyperterminal doesnt work... you need to use Hyperterminal Private edition..

http://www.hilgraeve.com/htpe/

its a free download

 

[barto44883]

Thanks to everyone for the info. It turned out I wasn't using the Private Edition of Hyperterminal. Thanks Again!

 

[helmethead]

Being a Nortel support engineer I have ran into this issue many time. I will assume your running Windows XP on the computer you were consoled in from, the issue is between winXP and hyperterm. So yes using another version of hyperterm will work or you can simply try from another pc running a different version of windows.

Thanks, Ken

 

[Jephph]

I haven't personally tested this, but I've been told that you can use the regular version of HyperTerm that ships with XP if you do the following:

set input xlation to "standard JIS" and
chg ASCII options to "force incoming to
7 bit Ascii". Use vt100 as term emulation.

I don't have local access to a BPS/baystack at the moment, so I can't test. Perhaps someone can give this a shot and report back to the group?