Cannot call to external 1

[activenew]

Hello All,

I have a problem, we can not make call to external, when dialing 9 to make a call gives busy.

I've tried from most Exts , but the same result.

Also i have restarted Board

< RFBOI:BPOS =001-0-50;
RFBOI:BPOS=001-0-50;
SURE? (YES/NO)
<YES;

RESTART BOARD
STARTED BOARD:S FAILED BOARD:S
1-0-50

EXECUTED
347 SYNCHRONIZATION FAULT FOR DECT FIXED PART
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2
19APR17 09:46:17 8 40 CTLP 001-0-50-00 121 59 1
RDATE RTIME
19APR17 09:46:18
349 FAULTY RFP FOR DECT FIXED PART
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2 INF3
19APR17 09:46:18 9 40 CTLP 001-0-50-00 121 474 2 3
RDATE RTIME
19APR17 09:46:34
349 FAULTY RFP FOR DECT FIXED PART
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2 INF3
19APR17 09:46:18 10 40 CTLP 001-0-50-00 121 478 2 2
RDATE RTIME
19APR17 09:46:33
349 FAULTY RFP FOR DECT FIXED PART
DATE TIME ALP NOIF UNIT EQU BRDID INF1 INF2 INF3
19APR17 09:46:18 11 40 CTLP 001-0-50-00 121 479 2 1
RDATE RTIME
19APR17 09:46:32

ALREI NOT DONE!


please advise

 

[inlsp05]

Really ?
Check cat of that extention
Check dest code
Check rou detail
And smart qiestion allways have smart answer

http://telfonika.blogfa.com

 

[activenew]

Thank you for reply ,


Ext Cat (4)

DEST Code:
<RODDPEST=ALL;
EXTERNAL DESTINATION ROUTE DATA
DEST DRN ROU CHO CUST ADC TRC SRT NUMACK PRE
9 1 000500000000025000000000000 0 2 0

Rou Details :
<ROCAP:ROU=ALL;
ROUTE CATEGORY DATA
ROU SEL TRM SERV NODG DIST DISL TRAF SIG BCAP
1 0120000000000010 7 2100000000 0 30 128 00151515 400011000000 001100
2 0120000000000010 7 2100000000 0 30 128 00151515 400011000000 001100
END
<RODAP:ROU=ALL;
ROUTE DATA
ROU TYPE VARC VARI VARO FILTER
1 TL11 H'00000022 H'00000108 H'00000815 NO
2 TL11 H'00000022 H'00000108 H'00000815 NO

END

 

[activenew]

<EXCAPIR=1119;
EXTENSION CATEGORY FIELDS
DIR TRAF SERV CDIV ROC TRM ADC BSEC
1119 00040415 0200120100 000131000 000001 0 000000000 0

 

[activenew]

service provider side is ok.

please advise to avoid this issue.


Thanks

 

[activenew]

Route equipment only one route
<ROEDP:ROU=ALL,TRU=ALL;
ROUTE EQUIPMENT DATA
ROU TRU EQU IP ADDRESS SQU INDDAT CNTRL
1 001-1 001-1-50-08
1 001-2 001-1-50-09
1 001-4 001-1-50-03
1 001-5 001-1-50-04
1 001-6 001-1-50-05
1 001-7 001-1-50-06
1 001-8 001-1-50-07
1 001-20 001-2-20-00
1 001-21 001-2-20-01
1 001-22 001-2-20-02
1 001-23 001-2-20-03
1 001-24 001-2-20-04
1 001-25 001-2-20-05
1 001-26 001-2-20-06
1 001-27 001-2-20-07
1 001-28 001-2-20-08
1 001-29 001-2-20-09

END

 

[vladbelSPB]

try RFPUI:LIM=1,UNIT=TLP11;

 

[activenew]

thank you vladbelSPB for reply ,

I have implemented this command, but the same result

<RFPUI:LIM=1,UNIT=TLP11;
RFPUI:LIM=1,UNIT=TLP11;
SURE? (YES/NO)
<YES;

RESTART PROGRAM UNIT
LIM STARTED PU:S FAILED PU:S
1 TLP11

EXECUTED

Any idea please

 

[vladbelSPB]

try EXCACIR=1119,TRAF=00151515;

 

[activenew]

The same thing

<EXCACIR=1119,TRAF=00151515;
EXECUTED

 

[snor]

Hi,
If I understand your problem right, you have the "busy" after dialling the destination "9" (and not after dialling a complete external number "9.........")
1.) Try to restart the program-units DTR (and DTM) and make a test call.
RFPUI:LIM=1,UNIT=DTR;
RFPUI:LIM=1,UNIT=DTM;
2.) What does the printout SUSIP:ROU=1,TRU=ALL; show ?
are there busy or blocked lines, or doe the status of the lines show IDLE/FREE ?
3.) if there are busy blocked lines restart and deblock the TLU boards.
RFBOI:BPOS=1-1-50;
BLDBE:BPOS=1-1-50,ALLFM=YES;
RFBOI:BPOS=1-2-20;
BLDBE:BPOS=1-2-20,ALLFM=YES;
make a testcall.

best regards,
Norbert

 

[activenew]

snor : yes , i got block after dial 9

I have test a call after executed command ,but the same still give busy after dial 9

<RFPUI:LIM=1,UNIT=DTR;
RFPUI:LIM=1,UNIT=DTR;
SURE? (YES/NO)
<YES;

RESTART PROGRAM UNIT
LIM STARTED PU:S FAILED PU:S
1 DTR

EXECUTED

<RFPUI:LIM=1,UNIT=DTM;
RFPUI:LIM=1,UNIT=DTM;
SURE? (YES/NO)
<YES;

RESTART PROGRAM UNIT
LIM STARTED PU:S FAILED PU:S
1 DTM

EXECUTED

<SUSIP:ROU=1,TRU=ALL;
STATUS INFORMATION AT 13:57:43 20APR17
ROU TRU TYPE TRAFFIC STATE/PTR LINE STATE/PTR ADD INFO
1 001-1 TL11 IDLE #0062 FREE #00F7
1 001-2 TL11 IDLE #0061 FREE #00F6
1 001-4 TL11 IDLE #005F FREE #00FC
1 001-5 TL11 IDLE #005E FREE #00FB
1 001-6 TL11 IDLE #005D FREE #00FA
1 001-7 TL11 IDLE #005C FREE #00F9
1 001-8 TL11 IDLE #005B FREE #00F8
1 001-20 TL11 IDLE #0060 FREE #00EE
1 001-21 TL11 IDLE #005A FREE #00ED
1 001-22 TL11 IDLE #0059 FREE #00EC
1 001-23 TL11 IDLE #0058 FREE #00EB
1 001-24 TL11 IDLE #0057 FREE #00EA
1 001-25 TL11 IDLE #0056 FREE #00E9
1 001-26 TL11 IDLE #0055 FREE #00E8
1 001-27 TL11 IDLE #0054 FREE #00FE
1 001-28 TL11 IDLE #0053 FREE #00FD
1 001-29 TL11 IDLE #0052 FREE #00FF
END

 

[snor]

OK, next units to restart :
RMP
NAP

 

[activenew]

yes , Restarted:
<RFPUI:LIM=1,UNIT=RMP;
RFPUI:LIM=1,UNIT=RMP;
SURE? (YES/NO)
<yes;

RESTART PROGRAM UNIT
LIM STARTED PU:S FAILED PU:S
1 RMP

EXECUTED

<RFPUI:LIM=1,UNIT=NAP;
RFPUI:LIM=1,UNIT=NAP;
SURE? (YES/NO)
<yes;

RESTART PROGRAM UNIT
LIM STARTED PU:S FAILED PU:S
1 NAP

EXECUTED

 

[snor]

do you still get busy after dialling "9" ? then do
SFCEI;
and try to make a testcall.

Did you made some changes in the numberanalyses ? (NANSE, NANSI, ..)
(and after changes problem occured ?)

 

[activenew]

This problem suddenly happen ,

3 weeks ago , i make this changes

NANLS:EXL=98,MIN=11,MAX=11;
NANLS:EXL=91,MIN=9,MAX=10;


Thanks

 

[activenew]

Sorry , i mean this changes

NANLR:EXL=98;
NANLR:EXL=91;

Thanks

 

[snor]

there are two units left to restart.
EAP1
EAP2
Do you get a faulty signal ?
1.) HIREI;
2.) make a testcall
3.) HIMDP;

 

[activenew]

please check the result:
<RFPUI:LIM=1,UNIT=EAP1;
RFPUI:LIM=1,UNIT=EAP1;
SURE? (YES/NO)
<yes;

RESTART PROGRAM UNIT
LIM STARTED PU:S FAILED PU:S
1 EAP1

EXECUTED

<RFPUI:LIM=1,UNIT=EAP2;
RFPUI:LIM=1,UNIT=EAP2;
SURE? (YES/NO)
<yes;

RESTART PROGRAM UNIT
LIM STARTED PU:S FAILED PU:S
1 EAP2

EXECUTED


<HIREI;
WAIT
EXECUTED
<HIMDP;

DIAGNOSTICS FROM OPERATING SYSTEM
TIME DATE
14:58:13 20APR17
NO INFORMATION STORED IN LIM 001, LAST HIREI: 14:57:41 20APR17

END

 

[snor]

OK,
"last" idea I have is to restart the boards, (if you haven`t done it before).
RFBOI:BPOS=1-1-50;
BLDBE:BPOS=1-1-50,ALLFM=YES;
RFBOI:BPOS=1-2-20;
BLDBE:BPOS=1-2-20,ALLFM=YES;

If this also do not help, then possible option is to restart or reload the system.
BUT you must have a good data-backup of the system.
If the data-backup is faulty or corrupted, you will destroy your system !!