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Cannot call 662-851-xxxx from Nortel System

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whender

IS-IT--Management
Feb 19, 2003
301
US
No restriction on sets or lines. Have TW Telecom service. We cannot call certain Northern Mississippi telephone numbers. If you dial the number and do not put in a 1, the recorded message says you need a 1, if you put in the 1, the intercept message says you do not need to dial a 1. Nortel MICS 6.0 with T1. TW says they can dial it from their switch. Sounds like an office code update problem to me in their switch. Any thoughts.

tks

Wayne
 
Your MICS doesn't play recordings that say to dial 1 or not to dial 1…

So, the problem must be with the carrier.
 
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