Cannot call 662-851-xxxx from Nortel System

[whender]

No restriction on sets or lines. Have TW Telecom service. We cannot call certain Northern Mississippi telephone numbers. If you dial the number and do not put in a 1, the recorded message says you need a 1, if you put in the 1, the intercept message says you do not need to dial a 1. Nortel MICS 6.0 with T1. TW says they can dial it from their switch. Sounds like an office code update problem to me in their switch. Any thoughts.

tks

Wayne

 

[Multimedium]

Your MICS doesn't play recordings that say to dial 1 or not to dial 1…

So, the problem must be with the carrier.