Cannot back up Public Folders or Mailboxes

[Reemes]

Please help! I am running 2003 sbs and backup exec 9.1 for small business.

When I try to check the box to back up Exchange Mailboxes or Exchange Public Folders then I get a message that says that logging on as the System Account failed and that Access is denied. I am logging on as Administrator and can see no reason or permissions that would not allow me access to this.

Thanks

 

[ntinlin]

Not sure about backup exec but most backup agents for XC seem to need send as / receive as permissions in the Exchange org.
I'd set up a separate backup account with those permissions and use that account for the job.
System account has no real rights within Exchange only to W2003.

 

[belpepsi]

When we set up the BE Agent for Exchange 2003 we installed it as the Exchange service account. We did not run into an access problem then.

 

[Zelandakh]

This is most likely a permissions issue. Ensure that the account for Backup Exec is an Exchange Full Admin and a Backup Operator.

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[ntinlin]

If I remember correctly by default the XC service account does not get send as / receive as permissions.
Try giving it these permissions at the XC org. level and see if it makes a difference.

Neill